Portlands 24/7 — Local services in London

I visited 'Portlands 24/7,' a UPS Access Point location, on Monday at 12:45 PM to drop off a couple of parcels, as listed on the UPS website, which stated their hours were from 7:00 AM to 6:00 PM with a 2:00 PM cutoff for parcel drop-offs. Upon arrival, I was told they couldn’t accept any more parcels because their collection had already been made at 11:00 AM, which was not mentioned on the website.

Additionally, I was informed that they only accepted parcels smaller than a shoebox in size, another restriction that wasn't listed online. Had I known about the operating hour issues and package size restrictions, I wouldn't have carried my parcels for 40 minutes only to have to carry them back home again. It's frustrating when key information like this isn’t accurately reflected online, leading to wasted time and unnecessary hassle. I won't be returning to this location...

Do not shop here!!! The the shop keepers are dishonest. The first time I went I gave a £20 note and was given change of £10. After challenging the member of staff I was given the correct change. The man behind the counter clearly knew it was a £20 I gave him. Last night I took a bottle of Pepsi Max priced at £1.49 and they tried to charge me £1.69. When I again challenged the server he then charged me the correct price but seemed annoyed that he had been caught out. I am very angry at this. It pure dishonesty and I wonder how many tourists who are not familiar with the currency have been robbed. Do not use...

This was the worst place I have ever been to. I went here to buy vaping pens and this was advertised as 2 for £10 however when I left the store I saw a charge of £15 on my card. So I went back and asked them why and they said that the price is £8.99 each. Baring in mind that before paying I had asked them to make sure that it was 2 for £10. The lady who served me refused to give me the money back or an extra vapping pen. Very poor customer service and also had the nerve to tell me that I can complain once I was exiting the store. How dare you speak to a...