Prezzo Italian Restaurant London Kensington — Restaurant in London

I had an absolutely fantastic dinner at Prezzo Italian, and I have to give a special mention to Rachel, the manager, for making the whole experience unforgettable. From the moment I walked in, she greeted me with a warm smile and made me feel right at home. Rachel’s attention to detail and genuine care really stood out she checked in just enough to make sure everything was perfect without being overbearing, and you could tell she genuinely wanted to make sure I was enjoying my evening.

Now, let’s talk about the food! I had the Carbonara for dinner, and it was incredible. The sauce was creamy and rich without being too heavy, and the pancetta added that perfect salty crunch. The pasta was cooked perfectly tender but with just the right bite. As a side, I had the Caesar salad, which was fresh, crisp, and perfectly dressed. It paired so well with the Carbonara and was the perfect complement to the rich flavors of the main dish.

Rachel’s suggestions were spot-on, and her knowledge of the menu made the decision-making process so much easier. She really took the time to ensure I had a fantastic experience, and it felt like more than just a meal it was a memorable evening.

If you're looking for amazing Italian food with incredible service, Prezzo is the place to be. The food is top-notch, and Rachel’s hospitality takes everything to the next level. I can’t wait to go back for another...

It’s not often you leave a restaurant genuinely impressed not just by the food, but by the person running the floor — but that was exactly my experience at Prezzo on Kensington High Street, and it’s all thanks to Rachel.

From the moment I arrived, Rachel’s presence stood out. She has a natural warmth and professionalism that sets the tone for the entire space. She greeted me with genuine kindness, and throughout the evening, her attention to detail and effortless ability to read the room made everything feel smooth and considered. It’s clear she cares deeply about the guest experience — not just in theory, but in action.

Rachel checked in at just the right times, offered thoughtful suggestions, and made sure that every part of the visit felt personal. It wasn’t just service — it was true hospitality, the kind you don’t come across very often anymore. You could see she was part of a well functioning team, but make no mistake — Rachel was the one driving my experience and giving the place its welcoming energy.

The food was excellent, no doubt — but what I’ll remember most is how Rachel made me feel completely looked after from start to finish. She turns a good meal into a...

This was my first experience in Prezzo‘s in High Street Kensington unfortunately it will be my last as the staff did not seem receptive to me and the friend that I went with it took them 10 minutes to give us our menus where people that had come in later, receive their menus within 1 to 2 minutes one of the servers To an extreme disliking to me and actually removed my main course whilst I was still eating which was very upsetting there was one particular young lady Yazmin who was amazing great service wonderful personality but unfortunately she was borrowed from another Restaurant so was not a permanent member of staff I suspect there were some undertones of something else. I’ll leave that to your imagination but it’s extremely disappointing that an establishment is nice as the High Street Kensington Prezzo has two female members of staff that have such awful...