Morrisons — Local services in Newcastle upon Tyne

Has all i could need... go here almost every day & very rarely come away without what I need, though the store policy " We never keep a customer waiting " is a thing of the past. Almost every time I go I am left waiting as there staff either stand around chatting or there are not enough staff to tend to all the customers. Many times I have been sitting in the disabled carts they have at the store which are almost never put on charge so sometimes I have to struggle to get around the shop but I am sitting in a big queue with a load of people & only 2 or 3 tills manned with massive queues at busy times kind of defeats the whole motto as it is impossible to not keep anyone waiting without enough till operating & the self checkouts are useless when your scanning something & the till dose not recognise the barcode or the weight & the red light is flashing but has only 1 attendant for around 20 checkouts then you are again left waiting. For me personally with the pain I suffer with on a daily basis, it gets a bit old. This is why I have to do my shopping daily & not weekly or monthly as I can only deal with little bits at a time as my pain is far to much to bare doing a big shop & not being able...

Morrison's is undoubtedly a pleasant shopping destination, offering a range of products to cater to various needs. However, it's worth noting that the prices at this store are slightly on the higher side, which was evident when I observed that the cost of chewing gum was 25p more compared to other retailers.

One aspect that could be improved is the handling of short-dated items. Despite their nearing expiration dates, these products were not marked down to bargain prices, which might be disappointing for those seeking discounted options.

While my overall experience was satisfactory, I did encounter some instances where certain products were missing from the shelves. This could potentially be attributed to delivery challenges, leading to a shortage of items in the store.

In summary, Morrison's offers a pleasant shopping environment, although the pricing could be more competitive. Addressing the handling of short-dated items and ensuring consistent product availability would enhance the overall shopping experience...

Disgusting customer service and discrimination.

I was very happy to find some great deals and amazing discounts at my local Morrison. Unfortunately I was refused to purchased ANY of the items that i placed in my basket.

I was told that there's problem with the discounted products as these dont go through the till properly and i can't purchase any of the items. Staff started aggressively removing all discounted products from the shelf.

Another customer took ALL her discounted items to the self checkout and cashier help her to process all of the items as she has complained. I was hovewer refused to purchase anything.

I asked to speak with store manager and extremely rude lady told me that they cant sell any of those products to me despite the fact another customer purchased everything that they wanted. She said that this is the decision of head office and she can't sell this to me.

Double standard and discusting intimidating behaviour.

Will not buy from...