Greggs — Restaurant in Newcastle upon Tyne

Ordered food from Just Eat. 2 pain au chocolate, 2 Croissants, bacon roll and a bacon and sausage roll.

Only received one pain au chocolate, which was undercooked! It was still doughy in the middle. Only received one croissant, which was burnt. Bacon was so burnt and crunchy it basically turned to dust in your mouth. No red sauce as requested and this made the rolls so dry. Both rolls only had bacon in, when one was supposed to be bacon and sausage!

Not one thing about the order was correct and upset that I wasted money! I am shocked by the quality this shop allows to be sold to people. This is only the experience with this shop, appears they do not care for the quality they produce.

Would not recommend ordering from here...

Got to complain been to many times I’ve said nothing my hubby gets us a bacon sandwich almost every day and a coffee it’s just one lady Carol dark haired lady who you have to repeat the order to several times and she still gets it wrong the bacon has been dreadful lately too fatty or burnt it only seems to be when this lady serves him never has a problem with any of the other staff we will definitely not be returning to this shop while...

Lovely bubbly young lady in the shop this morning, unfortunately the shop has no fajita bakes, and the uber eats app didn’t reflect this. She left a little note in my bag to let me know that there were some substitutions. Great customer service.

She also sounded a little worried when I told her that I rang regarding some substitutions, so I assume theres a few upset people been calling, please be nice to...