Superdrug — Local services in Walsall

I absolutley love coming to this shop, Carol is always there to greet you with a basket, and to offer and help if needed Carol and her collegue keep the shop floor spotless! There are so professional and a true asset to the Company

As for the staff member Zobia at the checkouts, she needs some serious training. Zobia ripped a customers bag at the checkouts, and when the customer politely put her items into a replacement t bag, Zobia threatened the customer that if she did not pay another 10p that she would get her arrested. I saw the lady in the street once she left the shop, she was in floods of tears as she was so scared she was going to be arrested, I think the poor lady suffered from mental health as she said she hadnt been out in 3 months and just wanted to try and make the effort.. Its played on my mind since... I hope the lady is...

Chose next day store collection at Walsall. 5days later still no email to say I can collect items. No way to contact Superdrug unless signed up to social media (which I'm not). Calling store results in an automated message saying they won't answer the phone and I can't leave a message. Tried to use my partner's Twitter to contact customer services but they seem to think a Twitter handle is proof of identity and won't talk to me, because his Twitter handle doesn't match my name. I wonder how many Twitter handles match users names... Am now trying to cancel the...

One certain member of staff in here needs sacking , shes very judgemental watching like a hawk as soon as u step foot in the shop and rude as hell , ive seen someone else write the same review of this said member of staff. Ive also seen ppl are welcomed at the door , in the many years ive shopped here ive never expirienced that helpfulness, i see it must be a selected few who get this treatment. Im at a point of avoiding using this store because your made to feel like a criminal soon as u step foot in there by a said...