Absolutely horrendous experience with the brewers fayre in Walsall. The manager who was on shift (Sunday 16th July at half 2) requires immediate training in the proper way of talking to people. It was a surprise meal for a 21st birthday and the manager decided it was the right time as soon as the birthday girl entered, to stand Infront of the table and tell us we cannot use “metal confetti” in our party poppers, ruining in the surprise and took the attention the persons birthday, even though he’d seen the party poppers on the table when he sat the first people to arrive down. After that, he was strutting round the restaurant like he had the world of work on his shoulders even though he was merely delegating work to his other staff in the half empty restaurant. Finally, he’s allowed all 16 of our party to order drinks and look through our menus for what to have, before coming over screeching that “his staff hadn’t told the host (him) that there was no carvery” which was the reason we’d booked here in the first place. Overall, the manager cannot run his restaurant and provide the basics of customer service, letting his customers spend their money before denying the service we’d gone for. Won’t be returning, I recommend no one else does either.