We came to Banter at Willow Grove to get our daughters ear pierced for a 2nd time. We went to a different place the first time. When she was a baby she lost one earring and the hole closed up fast, so we end up letting them both close up. Fast forward 5 years later, she wanted to get them pierced today.
We were greeted by Tauheedah who happened to be the store manager. After picking out earrings she explained everything to us including the warranty and how to care for her ears afterwards.
During the piercing process she explained everything step by step including the sanitary practices she was taking. She pierced her ears in the same spot. It was quick and my 5 year old didn't cry. While the earrings are slightly more expensive then what we've seen at other piercing locations, I appreciated the service along with the huge smile she gave us the entire time she spoke to us, it was a positive experience. She...
Read moreWe have very wonderful experience with Samantha. She was very courteous and attentive. While doing her job she was able to have a normal conversation with us n be able to do her job all the while making us feel comfortable n worth her time. Thank you again for all the awesomeness you showed us today. She also explains everything out in absolute detail so there's no confusion. You must come see her, she will treat...
Read moreI recently had my ears pierced by Banter by Piercing Pagoda at the Willow Grove Mall. The piercing was free with the purchase of one pair of earrings at the regular price, and one pair at 50% off. Tauheehah provided excellent customer service by patiently helping me find the earrings that would be just right for me. I was so pleased to find that she loved her job, and loved helping people. This made it a...
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