Metro by T-Mobile — Local services in Abington

What can I say? Niko is AMAZING! She truly goes above and beyond. We had an emergency where we needed our phone to be working immediately but there was a lock on the account that was supposed to last three days. Niko understood the urgency and importance of the situation and HANDLED THAT! I am honestly so grateful. You literally cannot find outstanding customer service like that of Niko’s. I drove an extra 15 minutes to get to this location because they’re the only ones nearby that open early enough and I’m so glad I made the drive because I genuinely don’t think any other Metro associate would’ve helped me the way Niko did. The reviews ain’t lying! Service here is excellent. You will definitely leave with your problem solved or whatever it is you need. Niko was helpful, friendly, personable, and most importantly professional. Thanks again Niko — I know I’ve thanked you a million times but you’re a gem girl! Rare to find. Wish this location all the best,...

Very happy at first, but then extremely disappointed! Bought a new Galaxy Phone and brought it in to the store to have it activated for $17 (great service this time). Went home and realized the phone had a battery issue, so it had to be brought back to BestBuy for a phone replacement. Following the exchange, I drove straight back to the MetroPCS store to have it re-activated, but the lady wanted to charge me $17 again even after listening to the problem I had with the previous phone.

I thought this was a little ridiculous and thought I could try my luck somewhere else. I went to a Brockton store, and the gentleman did it for free - no questions asked!

Not going back to the Abington store ever again, but I do recommend the little store located at the plaza across home depot...

The only metro I go to. Niko always goes above and beyond to help me. Every time I am in here she is busy but still helping everyone that is in the store. My fiance will only come here as well. He loves Niko. One day I was in the store and I saw her walking a gentleman out to his car. She was helping him carry his things and helping him walk. She is so sweet. She works all the time!! Everytime I'm here she is working!! She always greets you with a smile and a hello. She is super friendly and outgoing. I won't go anywhere else. Thank you for all...