UScellular & T-Mobile Authorized Retailer — Local services in Ada

Thieves, scoundrels, liars! I should have never walked through that door. Their online map of service area is pink to indicate service area, white indicates no service, I'm on the edge. In effort to close the sale I was told I have 14 days and if it's a service issue we (us cellular) will wave the $75 restocking fee. Huh. Lie number 1. I called us cellular to figure out why they think I owe such a large sum of money. Apparently I'm still an active account and they have no record of my returning the phone. SCAM! Apparently I'm a paying costumer for life,...

I had called US Cellular on 6/24/25. The manager was the only person on duty as mentioned by him. I asked him about a particular function I was having problem with on my phone. He told me he didn't use this particular function on a daily basis and told me to google the issue on the internet and hung up. He had bad attitude and had no interest in helping because he was short-staffed. Tried to call back several times and the phone just rang. Been doing business with US Cellular for years and never experienced bad, customer...

I have had U.S. Cellular for a number of years ...I like the service especially for rural area but it isn't the best for traveling sometimes. .this store has always been helpful but at times I feel like you have to be about to walk our the door before they finally give you the answer to your question and I'm not a fan of that type of customer service....but they are knowledgeable about the products...