I NEVER leave negative reviews! If I don't like somewhere I just don't go back but this experience left me with my jaw on the floor. My husband and I decided to try the new boomarang since moving locations. The parking was FULL so we had to park across 4 lanes of traffic. No biggie. We have legs and wanted breakfast! They were busy. No problem! We immediately seated and had a young lady take our drink orders immediately and returned with them quickly. She then took our food orders. HERE is where things started turning negative. And let me say the food quality itself wasn't the problem nor that we had to wait a bit due to them being busy. While we waited my husband finished his cup of coffee. Our waiter never came back by to check our drinks. After some time another waiter who had the table beside us noticed it was empty and seen to making sure he got a refill and a water. We didn't see our waiter until our food came out and she asked if we needed anything else. My husband asked for some hot sauce and she left to go retrieve it. That's when we noticed we didn't have silverware. So we waited and waited and waited. For atleast 5 minutes our waiter never returned. Where I was seated I had a good view all the way to the eastern door and behind the register. I watched her help other customers, seat new tables and load silverware sleeves. She'd obviously forgot about us. So after 5+ minutes I decided to go get my own silverware and hot sauce since she was obviously busy. I seen them loading silverware at the register and the hot sauce was kept at a table near there. As I walked over a couple of the other waiters walked to the register I smiled at them and grabbed my 2 forks turned grabbed the sauce and returned to my seat. My husband says those 2 girls started looking at each other when you did that. Which I didn't mind. I assumed they were wondering whose table we were and why we weren't being helped. Boy was I wrong! I had another young lady with red hair walk over to us asking if we needed anything else. We said no we're all set now. She then proceeded to tell me not once but four times loudly to not ever touch their silverware again because now they were going to have to rewash the basket. I did notice it was in a wash bin which made me purposely pay close attention to not touch any other silverware but the 2 I needed. We explained we've been waiting for our waiter to return but she hadnt for quiet some time and our food was getting cold. She told us if we'd just asked someone would have helped us which had already proven not to be true. Now by this time other customers are stopping and staring because this girl has repeated her statement over and over. Instead of wondering why her customers are having to help themselves and apologizing for that she decided to scorn me for my actions. I'm the first to say the customer is not always right. But I truly thought I was helping our waiter out to avoid stopping her on what she was doing. It wasnt like i walked in the kitchen for the items everything was sitting in plain sight. No different then a buffet with silverware baskets. And to top it off I watched them continue to use the same silverware bin that I supposedly had ruined... We used to like eating at the old location but I will not return to a place that makes me feel like...
Read moreTraveling to Ada. We passed a Boomerang a few towns before the town of Ada where we did stop and decided we wanted to eat. It was chilly late morning. The oatmeal that came had warm water in it and the oatmeal was hard. Not cooked. The bowl itself was cool. The eggs and hash browns were cool and i asked for wheat toast butter on side, it came buttered in white. Someone did exchange it.The timing of the items was definitely inaccurate and was not a warm hearty breakfast it was meant to be. Refills on coffee was not easy either. Asked for creamer of some sort and received a glass of milk. The diner was full and families were eating but I could not understand a cold, undercooked breakfast. I believe the person with me offered a quite word and was given 10% off and a quick apology. Not sure if I will go there to that location again.The person collecting the tip was not the person waiting the table. Employees leaning on counter, I did see a phone. Who knows...maybe it was a bad day. They do happen. I may change my mind and go again...but, I do believe there is always something to do. So when I order breakfast that is supposed to be served hot and is not and I see employees leaning over a counter chatting it does not make for a good impression. It says I don't...
Read moreThe reason for this review... I generally like this restaurant here in Ada, OK. They have some good weekly specials. However, compared to more competitive markets, they really lack. I bought a Medium Chocolate Shake from Braums today and paid just under $4. I bought a Butterfinger Shake at Boomerang and paid just under $7! The fotos make it look exceptionally good. However, they were out of whipped cream for the top, so there was no topping, just a clear cup with about 2/3 - 3/4 the quantity of the Braums Shake, but almost twice as much for the Boomerang Shake. We just moved back here from Dallas, TX, where Son of a Butcher makes a delicious shake that is more than large enough to share, and it runs about $7. It comes with a cookie or brownie, or fresh berries, depending on the one you select, at no additional charge. Ada, OK is a high place to live. Watch your pocket book when...
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