I had such a great experience here that I had to write about it. Before coming, I was running around Orange County checking out a bunch of high end furniture stores. I started with RH. It looks nice in photos but when you actually feel it in person it’s super underwhelming. The materials feel cheap and flimsy and for what you’re paying it just didn’t feel right. Then I went to Roche Bobois. Beautiful pieces for sure but the prices are insane. It felt like you’re paying for the brand more than the quality.Finally I made the drive out to this spot and I’m so glad I did. As soon as I walked in Yana and Fabio welcomed me in such a warm and genuine way. It wasn’t just a sales interaction. They actually took the time to get to know me, my style, and what I was looking for. We connected right away.I ended up ordering a bed, a stunning dining table, a sofa, and a single seater and custom pillows. I loved how they walked me through color choices and finishes and let me customize what I wanted. Everything is shipped from Italy so yes it took around five months but it was one hundred percent worth the wait.
The delivery team was just as flawless. They were super polite, fast, cleaned up after themselves, and made sure every piece was in perfect shape and fully set up before I signed off on anything. Now that everything is in my place I’m blown away. The quality is next level. Everything feels solid, luxurious, and built to last. My dining table and sofa especially, I literally cannot stop staring at them. They are just that good.Huge thanks to Yana and Fabio. I would not shop for furniture anywhere else now. This place really delivered...
Read moreWe had a terrific experience with Fabio and Company. From the moment we walked in the store, we felt welcomed and taken care of by Yana. She was extremely helpful and knowledgeable, without being pushy or overbearing in any way. We were able to take our time perusing the various options and getting input from her and Fabio as needed. After months of looking and exploring options elsewhere, it took just a few hours at Fabio and Company’s Agoura Hills to lead to a purchase. And we’re thrilled with the couch we ended up with. It looks beautiful, is high quality and we love the functionality. We’re also so grateful that Yana has worked with us and been incredibly responsive and helpful through some hiccups in the process. When the electronics seemed a bit off a couple days into having the couch, Yana immediately sent a technician over to check it out and make sure everything worked properly. And then she sent him back again to replace the electronics when it seemed like something might still be amiss. It couldn’t have been any easier or more seamless with Yana, as well as with her technician, who was also very professional, knowledgeable, responsive and prompt. We enthusiastically recommend Fabio and Company. Not only do they carry great products, but you’ll feel taken care of from...
Read moreBEAUTIFUL items. Went there SEVERAL times without purchasing. THEN, went a month ago or so and acquired MULTIPLE ITEMS. We roamed inside the store for a couple of hours and the owners were both so accommodating and patient! Very friendly. Two of the items had manufacturer defects - both high end items, those two items alone costing about $12,000. We were given the option for a full refund on the first one without even a blink or guilt trip and due to various reasons of our own, we accepted it and immediately received our money back. Likewise on the second item when the Italian manufacturer was unable to efficiently replace the broken part. Fabio's, without any guilt trip, offered to come over and retrieve the item (couch with a mechanical defect) and refund our entire price immediately. No haggling, fighting - only perfection in selfless standing behind their promises, and knowing that we were very disappointed with those two products, but very happy with the retailer's standing behind their warranties and customer. LIFETIME CUSTOMER FOR SURE. ...
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