I recently had the pleasure of visiting STR in Alamosa, and I couldn't be more impressed with the service I received. My phone and laptop keyboard were both experiencing issues that made them nearly unusable. I was initially worried about finding a reliable repair shop, but STR quickly put my mind at ease. Their team of knowledgeable technicians took the time to assess the problems with both devices, ensuring that they understood the issues at hand before diving into the repairs.
What stood out the most was their attention to detail and commitment to quality. They communicated clearly about the necessary repairs, offering insights into what had caused the problems and how they would fix them. In no time at all, my phone and laptop were back in top condition. The keyboard on my laptop now functions flawlessly, with keys that feel responsive and smooth, while my phone operates like new once again. STR not only met my expectations but exceeded them, making the repair process seamless and stress-free. If you’re in need of tech repairs in Alamosa, I highly recommend choosing STR for their exceptional service...
Read moreTook a galaxy s22 ultra in to have a screen and back glass repaired, they first ordered the wrong parts after arrogantly saying they knew what phone it was, and after getting it back the back glass started separating which led to stress cracks and dust getting in, I took it back in and they used super glue to glue the back down again, without offering to replace the back with one that had no cracks, 3 days after super gluing the back the pixels started dying around the front camera, after going back in again they said they wouldn't warranty it even though it's a manufacturing defect found in numerous other galaxy s22 ultra screens, fat useless...
Read moreDropped my phone on a rock while being on a road trip and needed instant help to get the broken screen repaired before I left town. Unfortunately a matching screen for my phone model was not in stock in this store and ordering it would’ve caused me a delay by at least one day but the staff was very helpful and patient with finding me a store on my route that had it in stock so I could go on with my trip and still got it fixed the same day. Seems like actually helping people instead of making quick money is a real thing in this store which is pretty rare...
Read more