Alaska Raw Fur — Local services in Alaska

I am not one to post negative reviews. I purchased lots of fur, otter ear muffs, parka ruffs, fabric and fur sewing over the years from Alaska Raw Fur. I used to take my out of town guests here for gifts. I will not shop here anymore because of the owners.

For a small, local owned place, they are terrible. They lack customer service, are rude, and are generally very mean people for pushing their Christian values (I’m Christian but feel like a heathen going to this place).

Last time I bought a ruff, the owner accused me of picking it up and trying to get an extra ruff. She eventually remember I hadn’t.

She treats the Alaska natives very poorly. I used to buy beaded wallets and baby booties but she doesn’t sell these items anymore because the natives refuse to do business with her.

She’s very critical of people and assumes they are stealing. I get theft hurts small businesses, but so does racial profiling.

I would recommend going other places: Fur - Arctic Raw fur company Ruffs and mittens - Boundary Fur Sewing Native crafts - Morris...

I’d give zero stars if possible. Poor tourists probably go here due to airport proximity. The lady made me sign in and folllowed me around the store, not allowing me to carry around anything I was going to purchase. She commented negatively on my teenagers clothing. I said I didn’t need a bag for the two items I was purchasing and she informed me that I did since if I left without a bag they would follow me out and shoot me in the parking lot. Then, after I had run my card, she asked for my phone number. I asked why and told her I felt uncomfortable. She went on to explains that it was in case people left items behind. I told her I wanted a refund and she refused. She then mentioned it was ok since I left my number at the sign in sheet by the door. Finally, she gave me my items and as I left I crossed out my name and number. Lady told me to never come back and trust me...

I have shopped here several times and like their selection of fabric and beads. I have been treated decently but feel the owner being suspicious of me as I peruse her goods. I notice the pictures on the back wall of Alaska Native people that are banned from her store. I have listened and read of accounts of her treatment of Alaska Native people who want to shop at her store. She is accusing, suspicious, and not welcoming to some of her customers. I understand why they will not come back. I have felt that prejudice Fairbanks. As much as I love her goods, I will not go back to shop until things change. I was taught that your customers are the reason...