I would NOT recommend booking your childโs party here (especially if you are ethnic/african American). Itโs a cool venue a typical kid attraction if you will. However, I booked my sonโs party here and I can verify that from the second we walked in we were treated like an inconvenience to the employees. Iโve booked several parties at several different establishments here in Anchorage & this was by far the worst and most unprofessional experience weโve ever had trying to throw a childrenโs party. We got very little guidance and direction from their staff. You can tell they kept getting frustrated when the kids were doing the wrong things. Not one person came and checked on the party or even just explain the schedule. I had to go up there as ask questions because the whole set up was confusing. There was an issue with the jump shot game (while I was setting up as kids were arriving they seen the game and ran in it, instead of the staff coming denying entrance and notifying everyone to wait there turn, they decided to count that as the scheduled time for that game). They also donโt monitor the stations & they want you to figure out how it works and what the time limits are. I watched one of the employees try to end the last activityโs while speaking in a low tone 7 ft away from the group. I literally had to walk up to her and ask if she was speaking to us because she was not direct to ANYONE. When I expressed my concerns to the front desk they had no compassion at all and kept rolling their eyes and giving attitudes (again as if we were an inconvenience). Another lady even took it upon herself to insert herself into a PRIVATE conversation between my family & I to prove her point & give her opinion. They were very rude, very unprofessional & all around a disappointment to parents who just to make their kids day special. I donโt think they ever even told him happy birthday. We will not be returning and I hope no one ever goes through something like that because it was very upsetting.
Update: and for the company to respond to such a horrific complaint defending the actions of rude and unprofessional employees speaks volume on the companyโs lack of morals and respect for their customers. Either the response below came directly from a staff member who was involved or came from a biased owner. Paying customers donโt work there, paid staff does. So Staff should be directing people not customers unless you're going to add us to payroll. Notice how the biased response was selective on what part of my rating the responded to. Notice how they blame it on communication. That is false. All of my kids were NOT in the jump shot for two hours. There WERE OTHER FAMILIES THERE. And your staff actually kicked out a kid thinking they were with us when they werenโt. Youโre staff is rude & unprofessional. You all had zero compassion for mistakes made on your end. And that speaks for itself.
Also saying you "allow people to make the party their own" is reaching. You cant even hang or tape stuff in the party room, so in reality WE make the party how YOU want it. Decoration is very limited with such...
ย ย ย Read moreA Magical Ninth Birthday at Putters Wild!
We recently celebrated our daughterโs ninth birthday at Putters Wild, and it was nothing short of spectacular! From the moment we arrived, the staff was incredibly welcoming and attentive, ensuring that our celebration was seamless and enjoyable. Their warm demeanor and professionalism truly set the tone for the day.
The party was a blast, with the kids absolutely loving the vibrant and adventurous mini-golf courses. Each hole offered a new and exciting challenge, sparking the children's competitive spirits in the best way. It was heartwarming to see our daughter and her friends laughing and having so much fun!
Aside from the entertainment, the facilities were top-notch and impeccably clean. The party room was decorated beautifully, catering to our theme perfectly, and the staff went above and beyond to assist us with setup and coordination.
One of the key highlights was the affordability of the entire experience. Putters Wild offers an excellent price point that we found hard to beat after comparing similar birthday packages elsewhere.
Overall, Putters Wild made our daughterโs birthday a memorable event, and we would wholeheartedly recommend their services to anyone planning a special occasion. We left with smiles on our faces and many cherished memories. Thank you, Putters Wild, for making our...
ย ย ย Read moreHad my sonโs 6th birthday there. I wont leave too many details, but for the price, I believe it was worth it. I was worried my son wouldnt like golf hut turns out he really LOvED it! Othet little kids were a bit scared of the alien fish heads, but its okay. Completely did not expect the whole course to be black light. All the kids got glow necklaces. And Pizza was provided, and I was glad I got to order another one of my choice(pep and pineapple). The kids had fun with the blaster and not many of the kids played in the trampoline area(2 eople allowed at a time). Overall, it was great. I would go there again. I would probably host another party there as well. Didnt get to try the VR, cause I didnt want my 6 year old hooked onto that at a young age. But...
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