Superior Sound — Local services in Albany

Buyer beware. Just had a terrible experience with a local business and after coming home and looking thru Google reviews it appears I am not the only one. I took my daughters car to SUPERIOR SOUND to have a problem diagnosed with the stereo speakers and a rear view camera installed. They got the speakers working (kind of) but said they couldn't install the camera after we had to call and check on it a day after dropping it off. We picked up the car and all windows were down. We drove off and tried to roll them up but they would not roll up. Also the blinkers and back lights no longer worked. We took the car back and they said they would take a look. Again a day and no call back. Finally got a hold if them and they said it was all broken before they worked on it. We also left some personal tools in the car and they were gone when we went to get the car. Everything worked when we dropped it off. We tried to push the issue and ask for them to fix it or refund our money and get our tools back and were thrown out of the store. DO NOT DO BUSINESS WITH THIS THIEF. THEY DID MORE DAMAGE TO OUR CAR AND NOW WE DONT KNoW WHERE TO START TO GET IT REPAIRED...

Wanted to fix the poor audio quality in my minivan, so I decided to go with Superior Sound to replace all four 6x9s along with a new receiver head to boot. Vern and staff got me in as soon as possible (great service!), but after the work was performed, the sound quality turned out to be even worse. I returned the next morning questioning (mistakenly) whether the speakers were truly replaced in the remarkably short time it took to get the job done! Yep, so the only thing left to cure this bad situation was to put the old receiver back in. Vern and the installer got me right into the work bay at a nominal charge. Surprisingly the new receiver turned out to be the low-quality culprit, so getting the old one reinstalled was the only remedy. Now the 6x9s sound crisp and clean, popping just as if they're actually brand new speakers! The owner was very fair with the receiver re-installation scenario. Time permitting, I recommend Superior Sound for similar car-audio projects and would do business...

Absolute disgusting service. Brought my car in because I was ticketed for having too dark of windows, was quoted $200 to remove and replace tint, made an appointment, picked my car up when I was done and they tried charging me $295. I argued with the owner for 20 minutes to get the original quoted price on my lunch break and was late to work. 2 days later, when I finally have time to inspect the work, I find scratches in the paint in my door rails, the tint film is actually scratched in places, as well as them breaking one of my speaker guards. I called to ask what was up, and immediately was treated like an idiot and was told there's no possible way that could happen. If you care about your hard earned money and car, DO...