Awful! One of the ladies pierced my daughters ear literally where the ear lobe and face attach. I didn’t notice at first, my daughter was crying and I wanted to get out of there. I went out to the car and came right back in to show the “manager.” She is rude, disrespectful and completely unprofessional. She looks at my daughters ear and states in a very annoyed tone “hmm she must’ve moved, what do you want me to do about it? That happens.” No empathy and not one apology for their mistake. I was livid, there was no reasoning with this lady. I called multiple times to speak with her supervisor and was promised a call back, never happened. Go...
Read moreThe best piercer located that the Cottonwood mall is Sarah at Bantor!!! I called prior to my arrival to ask some questions, she was so friendly over the phone and answered all of my concerns. Once I got to her location, she was helping another couple but quickly greeted us. WHOEVER IS READING THIS, MUST ASK FOR SARAH!!! She’s is not only extremely professional, but takes care of business! I wasn’t able to get a nose piercing there but gave me suggestions of a few local shops. I am extremely grateful to have found you and will return in the future....
Read moreWas asked to wait on the side to get my daughter’s ears pierced, waited patiently for half an hour. The lady at the counter instead of originally telling us we don’t have the time, let us sit there just said come back another day. Meanwhile I COULD have not wasted my time and just gone somewhere more professional. No apology for making us wait without service and she acted like she was bothered even though we...
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