Alexandria Bavarian Service — Local services in Alexandria

I drove about 400 miles to Alexandria to buy a car. Before I bought the car, I called around to schedule a Pre Purchase Inspection. I settled with BMW of Alexandria, even though the representative did nothing at all to make the appointment feel personal. Even though I questioned him, he sounded dry and short...like he was genuinely busy. After I booked the appointment, I called Grant simply out of curiosity. He questioned me about the car, warned me about the potential issues and warned me AGAIN about the potential issues (2010 335i). He was very thorough and articulate, giving me more info than I anticipated. He just sounded like a car guy. You know those car guys...they just keep dishing out info as they are genuinely excited about cars. I'm the SAME way so I recognized it. The complete opposite of the BMW rep.

The purchase date got pushed back while the seller was awaiting the title and I missed the appointment. Needless to say, I hired Grant to do my PPI. He was thorough and found an issue and I was able to negotiate the price down significantly, off an already well priced car.

I've only talked on the phone with Grant, never met him or saw the shop. He was exceedingly nice to myself AND the seller and I am very satisfied with his service. This is a car guy, and that matters. Nice job Grant,...

So glad to have Alexandria Bavarian Service recommended to me after two bad experiences at the nearby dealerships of Alexandria BMW and Passport BMW. The first would not answer the phone and the second tried to upsell almost $4,000 worth of work and part replacements that were completely made up. I had just saved my car from Passport BMW and had called Grant a couple of times leaving voicemails. I was close to his shop so drove over to see what he thought of the upsell services and to see if he could get the car aligned for me. He was out chatting with a customer with an old well kept BMW and, after he was done, invited me in. He has a great sense of humor, knows what he is doing, and enjoys his work. Great conversation about what my car actually needed and what he could do. I left the car with him yesterday and he called this morning with it all done exactly as described and at the cost he provided. So glad to find a place to keep our 2015 X3 up and running well - the dealerships in this area are not like the one we used to go to in Durham North Carolina. He gets lots of time wasting and junk calls so has to sort through them all to get back to you. He is worth the wait if you are looking for an honest and very qualified mechanic to keep your baby...

I've known Grant and ABS for a number of years, having owned two BMWs that he has reliably serviced. Grant and his team do superlative work, but even more notably, his honesty/integrity have literally saved me thousands of dollars over the years. Many times the dealer has suggested work to be done that Grant has not felt was necessary. At other times, he's found problems that were covered by my warranty or CPO, and referred me back to the dealer for the necessary service.

Grant came through again this week, guiding me to obtain BMW of North America's assistance with a very costly repair (which would have been over $5K) that was handled by my local BMW dealership. This is the third time he's steered me back for work that he could have easily done himself but knew that it would likely be a partially covered expense. I would not have known that BMW of North America would stand by their product so completely were it not for Grant's guidance, and I'm grateful to both Grant and BMW of North America.

I trust Grant and will forever bring him...