After a long, exciting day at the Holland tulip festival and a stop at the Artisan Market Saturday, we were ready to make the trek back home. We stopped in to Smilez Allegan for some goodies as 1 first time customer and a repeat. Justin was our budtender and the reason we won't be back. The customer service from him was awful. I told him I was interested in wax, the live resin kind. He promptly corrected my pronounced and that was the end of help. He describe ZERO product in the case. Wouldn't let me smell the product because he said theft was bad and people would run out the door. I said, Well I'm going to purchase it and he again said no, there's a seal on the wax. Wtf? This is the only dispensary that had denied a free smell! Terpines? Anyone? I asked about flower, a wave of the hand to the wall behind the counter. Can we smell the flower? Well, he could go get it, but... I asked about preroll specials. Justin pointed here and here, those are 2/5, 2/10 etc. Again no product information. Hybrid, sativa, indica, dried spices? They're infused. Clearly he didn't want to wait on us and made no mistake about showing us. I Honestly, we both felt so uncomfortable, we couldn't get out of there fast enough. When we got to our car, both of us really wanted to tell him, Nevermind our selection and walk out. Please retrain this employee to be respectful to the customers that come in. I really dislike giving a company a 1 star rating, but this employee needs managerial attention. The person I came in with and myself went in there to spend $$$ but left only...
Read moreThe Bud tender seemed friendly and the atmosphere was straight but I did a online order for pickup where I went to their menu and they had a offer for 3/8ths for $40 which was a good deal and I got a couple extra products when I got there and was all ready to go they start cashing me out and tell me that they cannot give me it for the price that they have on their website so they call this little girl out from some office and said she is the GM lol then they spent 20 minutes looking at it and then tried to tell me I did not go through the right area which I know is wrong so I pulled it up on my phone to prove them wrong even more then the little girl / GM looks at me and tells me she will call corporate to see if they will honor it walked into a broom closet waited 20 minutes came out and told me they cannot honor their online menu I do not recommend this place it feels unprofessional as I was leaving I see a group of men standing behind the building going through a tote full of product Place Feels extra sketchy wife took the next step and contacted FTC!!!!!!so have fun dealing with that I recommend jars...
Read moreJoyology Allegan is hands down the best dispensary in the area! From the moment I walked in, I was welcomed by a friendly and knowledgeable staff who made the entire experience smooth and enjoyable. The atmosphere is clean, inviting, and well-organized, making it easy to browse their impressive selection.
Their product variety is top-tier, with high-quality flower, concentrates, edibles, and more. I’ve always been able to find exactly what I need, whether it’s for relaxation, focus, or pain relief. The budtenders really know their stuff and take the time to recommend the perfect products based on my preferences.
On top of that, their deals and rewards program make every visit worthwhile! Whether you're a seasoned connoisseur or new to cannabis, Joyology Allegan is the place to go....
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