When it came to choosing a florist for my grandmother's birthday, living three hours away meant taking a bit of a gamble. I decided to go with Flowerland Designs in Alpena, and it turned out to be an incredible choice. Their service and quality exceeded all my expectations, making the distance seem inconsequential.
Firstly, their willingness to deliver 20 miles out of town was a pleasant surprise and a huge relief. This level of service is not something you find everywhere, and it speaks volumes about their commitment to customer satisfaction. It's rare to find a business that goes the extra mile, quite literally in this case.
The delivery staff deserves special mention. They treated my grandmother with immense respect and kindness, which was heartwarming to hear about. Good customer service is one thing, but treating customers with genuine care and respect is another level of excellence.
The highlight of this experience was undoubtedly my grandmother's reaction to the flowers. She called me, over the moon, raving about how gorgeous the arrangement was. The fact that she talked about them for days is a testament to the quality and beauty of the work done by Flowerland Designs. They didn’t just deliver flowers; they delivered happiness and a memorable birthday experience.
Flowerland Designs helped make my grandmother's birthday extra special. Their exceptional service, beautiful floral arrangements, and the heartfelt care they put into their delivery are reasons enough for anyone in or around Alpena to consider them for their floral needs. I am deeply grateful to Flowerland Designs for their part in creating such a joyful memory for my...
Read moreI had a rough time from down state finding a Flower Shop that would deliver a Mother's Day bouquet to Hillman. After a failed attempt with another place, Flowerland was recommended by my cousin who lives in the area. I called to see if they could help me and was really happy when she said yes.
I told her what I looking for and gave a few suggestions for flowers and said "whatever looks nice together, I trust your judgement."
My mom was over the moon with how gorgeous her bouquet was! She had it the next day even though I didn't specify how soon it should be delivered. Mother's Day isn't until Sunday and she had her flowers on the Thursday before.
I have no idea how Flowerland was able to place such a large bouquet into a tea cup, but I couldn't be happier at the memorable gift they created for my mom. Thank you from...
Read moreEach time I've ordered an arrangement from them the flowers have been bountiful and beautiful. Every flower arrangement that I have ordered has brightened my mother's day. My mother even stated that the gentleman that delivered the flowers was very polite and courteous. I even contacted the store manager to compliment his staff with how nice the flower arrangement was that they had made and about the driver. KEEP UP THE GREAT JOB!
After the beautiful arrangements noted in the above paragraph, Paul and his staff have once again come through and provided a beautiful arrangement, once again for my mother. “YOU GUYS...
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