Strangelovely Vintage — Local services in Alton

I would give it 0 stars if that were possible. Store may have some interesting items but the oener/worker is Incredibly rude and unhelpful. Unfriendly. Could have cared less if we were in the store or if we nade a purchase. Good luck trying anything on, you are pointed in the general direction of the fitting room and they are too lazy to get off their perch to show a new customer where it was. Do NOT bring your children into this store! Clearly the owner/worker has 0 experience with children. And this is not family friendly store. Ruined and ended our Mother's Day family shopping experience as she very clearly upset my grand daughter and I am furious at the way she treated us. Thanks to this store, others aling the street lost our business as well, we left the area after that. I was kind enough not to verbalize anything in front of my grand daughter or other customers. My only comment to my grand daughter was, we need to leave we clearly are not wecome in this store. Some of our party were looking to purchase a few items however, not afer the way we were treated. Don't stop in here if you have children with you. My 3yo granddaughter and I left the store we were clearly not welcome. She snipped about everything she did like we weren't watching her and were allowing her to tear up the store which was not the case. One of us was with her and watching her the entire time. It's very difficult to support small local businesses when you are treated poorly. To the owner or employee, you are in downtown Alton, NOT upscale Hollywood or NYC. You don't want children in your store maybe you need to post a sign on the door that says no...

Tl;Dr: Don't bring kids here and don't expect help. We got better customer service at the "gift shop" that had everything from kids toys to weed mugs.

The store is well put together and the products appeared to be of decent quality. The customer service was practically non existent and I would not recommend bringing kids here. When requesting to try on something on a mannequin, the only employee (possibly the owner) stated that they didn't know how to get the item off the mannequin and didn't offer any assistance in getting the item, showing little concern for the item or any damage that could come from incorrectly removing it from a mannequin. She showed a disproportionate amount of concern about our toddler playing in a clothes rack (a small tripping hazard, but not worth the response) and playing with a hot wheels car on the arm of a chair. The instance with the chair resulted in the employee not quite yelling from the main level up to the loft area about "not scraping" the merchandise. In the future, I'd suggest getting close enough to actually see what's happening before responding and not essentially yelling at potential customers from across the store. A plastic wheel rolling isn't scraping, and perhaps she would have seen that to from an appropriate perspective. Again, overall nice aesthetic and great location, but of the several stores we visited this was the only one that treated us so poorly. That includes a pottery store, a vintage toy store, and a general gift shop (with a bit of a...

I found Kim's interior design services at Strange Lovely Vintage by asking for a local recommendation on the Edwardsville Connection Facebook page, and I am so happy I did. I was looking for someone to help me curate a living room and kitchen that reflected my style while also being kid-friendly. Kim was responsive, understood my vision (I wanted a traditional but relaxed & slightly quirky vibe for the space), and was conscientious about staying in my budget by utilizing furniture and pieces I already owned as much as possible. Most of all - Kim is FUN to work with, and made the process enjoyable. The center of my home finally feels stylish and comfortable, I couldn't be happier with...