Super pleased with Ninja Bounce House. Really like the transparency of pricing and availability on their website. You can check availability if a particular bouncer is available by selecting the date and time. The contract was available to sign digitally shortly after choosing the bounce house. The deposit was 1/2 the total rental cost which went towards the rental. You also have to pay the remaining balance 24 hours prior to the date. I was a little hesitant, but was reassured this was also 100% refundable. We rented the purple and pink castle, which has a covering on the top to allow for shade as well as a hoop inside (suggest to get a soft medium sized ball; if you ask the owner, they can probably provide dimensions of the diameter of hoop to ensure you donât get a ball too big). Also like the entrance of the bounce house. Jumpers can easily enter and exit without smoothly. The Bounce House was cleaned with Simple Green at drop off, which was reassuring that it got cleaned between uses. Communication was super fast and above and beyond for customer service! The owner contacted us a half hour prior to drop off as well has an hour prior to pickup. It was offered to keep the bouncer for pickup for next for day for an additional fee, which was a nice option since our party was starting later. After being undecided, and changing our mind within the last hourâŚthe owner always responded with understanding and such a friendly attitude. I highly recommend this company, as quality customer service is hard to come by in...
   Read moreMy family recently booked with Ninja Bounce Houss for a children's birthday party. Booking was so easy online. We placed a deposit and when the balance was due, we had the option to switch payment methods or automatically bill the same payment method as the deposit. We received emails confirming the reservation, payment and reminders leading up to the party. The person delivering our rental had excellent communication that morning and as we approached pickup in the evening. They were prompt and efficient. They were so nice to work with and stress free. The bounce house was clean, sturdy and fit the space precisely. I would definitely seek out their services for a...
   Read moreI am so grateful to Amer and Ninja Bounce house!!!! My rental was cancelled by another company one day Bedford my daughterâs birthday and we were expecting 6 little girls for her party with no bounce house!! Amer was so incredible and delivered the most amazing bounce house super early the next day to accommodate our party!! It made the party and it would not have been such the success without Amer being so kind to make it happen in less than 12 hours notice. I would highly highly recommend them and will definitely only rent from them going forward. Thanks again for the amazing customer service and the kindness you bestowed on our family to...
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