The Open Box Shop — Local services in Andover

Who is reviewing this place? Their prices are usually insane! Literally, look online at Raymour and Flanigan! Prices are better than this place. I had to leave in a short period of time as I laughed about the prices! There's no deals! They recently JACKED prices on paper towels and toilet paper in hopes of ripping stupid people off on count of the recent strike. (NEITHER PRODUCT IS MADE OVER SEAS!) SHAME ON YOU!

The people who are giving positive reviews must be rich folk who just think they got a deal, but didn't do any shopping. Sorry to bash a smaller business, but to those buying furniture, PLEASE, SHOP. Paying 1200-2k+ for a couch here is outrageous!

As to how friendly? What? I had to approach the lady who was paying zero attention to me about a simple question. Maybe, the friendly person was out that day?

Whatever. It's got to be the Sparta and Green Folks who find this...

Giving this store a 5 star rating for the staff. We purchased an adjustable bed from the store for an ill family member (in lieu of a hospital bed), and the staff made sure we were able to get it to our house on the same day we purchased it, and helped us with assembly. They were so helpful, kind and understanding of our needs.

The store is similar to Overstock; the inventory is acquired through partner wholesalers and retailers who cannot sell the products due to damaged packaging (not item), extra stock, etc.

Great spot if you are looking for some home odds and ends like night stands, desk chairs, patio furniture, area rugs, beach...

I ordered a sectional for delivery to my new apartment and when it did not fit in an area of the apartment, Patrick had the couch loaded back on the truck and said he would help is find something that would better work. He then emailed me a list of options, and had the new couch assembled in my apartment a week and a half later. Customer service was incredible and staff is incredibly helpful...