The lady at counter was rude.telling me that I don't have a contract. Yes I know that information. I was doing a favor I paid by phone all was informed by telephone was that I could put 5.00so I decided you what God has been so Good to my family why not help this homeless lady out so we paid 40.00.we store.she had actitud that I should know better. Your company needs teach.this young people how treat people nice. The golden rule is put yourself in the customer shoes.I think you get more business if they stared by saying hello how may help you.oh I am so sorry about the confusion. Let me fix for you.and let me call the company who took your money so it would never happened again Thank you for your time. Please don't let this...
Read moreMy experience at the Angier, NC location was very enjoyable. My partner and I have been looking to switch carriers and BOOST is definitely the way to go! Not only did we get service established but also got a great phone(Motorola Razor 2024) as well. Both Cris and Joana were professional, friendly and offered top-tier customer service. This location only had one Razor 2024 but thanks to Joana, who made a trip from the Raleigh location, we were both able to get set up and go home with these awesome new phones! Thank you Cris and Joana for taking such excellent care of us and we definitely will be keeping in touch. You...
Read moreMost times I go into this store I get a friendly greeting and most employees go out of their way to answer any questions and take care of my wireless needs. Last night tho,the Young lady working was semi friendly, lazy, didn't even want to try to answer our questions, or help us, we were wanting to purchase new service, and all this young lady kept saying was come back tomorrow and ask questions and the day staff would help us! I was ready to purchase right then, yet got blown off, so Nad experience with this particular staff member! If you go when she's not working, you'll most likely get good customer service, but...
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