Purchased clothing items in Defiance OH. Tried to exchange at Angola IN. Admittedly no reciept. I expected at the least an even exchange for same item. This store did not have the same item. So, store credit? Nope, nada, zippo. Suddenly the clerk required the original cashier number. Ummmm without the original reciept, how do i get that? Paid with credit card, so shouldn't there be a record somehow. Jesus, man on the moon type frustration. Manager was rude but luckily I DON'T HAVE HIS CASHIER NUMBER EITHER! Lose a long time customer over 2 shirts that were...
Ā Ā Ā Read moreI was at our lake house over the weekend and came into the store for the first time. The staff was VERY friendly and attentive and answered all my questions. The manager with the reddish hair (sorry I canāt remember her name) was so helpful!!. I will definitely be back to shop and you guys should train other big box sports stores on customer service!! Thank you for the great experience. I will recommend others to...
Ā Ā Ā Read moreThe worse customer service I've ever experienced. The first employee was fine and helpful. The second employee was rude. No one wore name tags.I was ther 9/25/19, we spent almost $400.00 on a online order. We were satisfied with the product but after her rude and bad attitude I will NEVER be back. My time and money will be spent elsewhere. Thats disappointing bc we've been shopping there for yrs. But...
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