Custom Sound and Image — Local services in Ankeny

Very positive experience from start to finish.

Called seeking boat audio advice and Aaron took the time to understand our goals as well as discuss potential solutions. Brought the boat by for a quick look and received a menu of customized options a short time later which helped us quickly identify the perfect fit for our needs. Custom Sound and Image was very flexible at accommodating our schedule and a drop off time that didn’t completely match up with our scheduled appointment. Fast forward to pickup were I continue to be impressed with installation quality and the time taken to demonstrate how to control everything. Our new system brings the classic boat to life and it didn’t take long to gain compliments.

Throughout the process I never once felt pushed to use products that were on the shelf or to go highest price route. Quote was very detailed and fair, and as result I didn’t have the desire to call around and ask for second opinions or quotes. Aaron and Sara offer a great balance of customer focus and craftsmanship that are second to none. I would highly recommend giving Custom Sound and Image the opportunity to build your next...

They wasted my time. They scheduled a date for me to bring my car in to check if they could install the starter. I brought my car there, and they asked me to come back in an hour. When I returned, I still had to wait another half hour before they even started checking my car. After another hour of waiting, they told me they would call the next day with a quote. I waited the entire next day, but by the end of it, I had to call them myself, only to be told they would call back when they had time. I'm not sure whether they can or can't do the job, but they wasted three hours of my time. Now, a month has passed, and I still haven't received any follow-up. I recommend taking your car to Car Sound instead for better prices...

Shout out to Custom Sound and Image!!!Even more kudos to the faces behind the company. I see why y'all are rated 5 stars. Aaron, Sarah, and Mike were absolutely fabulous to work with. Not only knowledgeable, but extremely personable and super easy to work with. Got a great deal on amazing work and a fabulous sound system. Aaron, thank you for your patience with all my questions and taking the time to make sure I was pleased with the final product. Sarah, thank you for keeping me updated and making sure everything went smoothly. And Mike, I can't say enough about the crazy, awesome custom box you made for my subwoofers. WOWSERS!! Very impressed. 👍 I'll definitely be back for more. Thank...