Walgreens — Local services in Anthony

The ltall dark haired lady who was working at pharmacy yesterday Saturday March 20th, 2021 had the worst attitude. Horrible customer service. I'm trying to buy my poor dying 90year old father the right pseudoephedrine his pulmonoligist requested. And she's getting visibly frustrated with me. Finally tells me the system that keeps track of and process Sudafed purchases is down and says she won't sell me any product with Sudafed. She tried alll of 5 aeconds to run my purchases thru. Could tell right off the bat she'd taken a dislike to me and didn't want to help. Would not be surprised if nothing was wrong with the Nrw Mexico Sudafed 'system'. Hope one day she's caregiving someone she loves and she's treated with as much kindness and understanding. Never going back to this store. Apparently not the onky one to experience their friendly neighborhood service by review rating. Guess management doesn't hire employees based on whether they have or continue to exhibit any bit of...

I had a very disappointing experience at your drive-thru pharmacy (04/10/25). I arrived and was waiting in line since 8:30 PM, only to finally pull up and find the metal window gate closed in my face right at 9:00 PM. There seems to be no clear protocol in place to track which cars were already in line before closing time.

I then had to go inside the pharmacy, where I spoke with the Senior Pharmacy Consultant, Nancy. Unfortunately, she was extremely rude, dismissive, and showed no sign of empathy or professionalism—no eye contact, no apology, just cold indifference. It honestly seemed like she disliked her job.

Thankfully, the pharmacist I spoke with afterward did at least acknowledge my presence and showed basic courtesy.

Please consider implementing a better system to account for customers already waiting in line before closing, and providing additional training on customer service—especially for senior staff who should be...

I had the most stellar experience at our local Walgreen’s store, just now. The employees were very helpful, especially “Anthony” who went above and beyond, in assisting me with managing and completing my photo job at the kiosk. He was very attentive to other customers, whilst returning to check to see how I was doing. He was very professional and can tell he was treating this important photo like it was his own family. WOW!!! This enlarged photo is for my elderly parents, so needed to get it enlarged from a file on my iPhone,to an 8x10. I can’t thank him enough for his kindness and editing skills. An experience worthy of a...