Whataburger — Restaurant in Anthony

Ordered a small shake. Charged me a 32 oz Shake. Drove off they only gave me my 2 meals. Returned realized they charged me the wrong size to never give it to me. The guy directing the outside drive thru was the only reason for the 2nd star he was very polite professional and great with all the drive thru customers. Waited for them to refund and recharge my card. That being said the food was cold by the time we got to eat it. New location and I had so much more expectations. The guy outside should by the MGR other locations do very well. Idk what wrong with this one. Hopefully they get settled in fast and gets better. No problem with good quality only the fries were sub par. Went in 01/24/2023 at...

1st time having a whataburger. Burger: Chicken a bit dry, no much flavor/seasoning, bread was okay. Size was good not too small not big. Fries: They were really good, but I could easily compare to another fast food chain, I must add they didn't have regular ketchup only spicy one. Drink: got a Medium size and it was pretty big couple of different flavors for a fountain drink but Coke was out of order. service: Cashier felt like she was in a rush, didn't smile once so safe to say lacks customer service, the gentleman that brought our food was friendly. Place: It was clean and organized, so we cam appreciate that. overall...

Used the drive thru. Ordered a #1 and small fries. They asked me to drive up from the window where I paid to wait for my order. People behind me were all getting their orders. After twenty minutes I'm told my order didn't go through and that my order would be out soon. Someone that looked like a manager brought out my order. I told him there have been various times where I am waiting a long time for my order, tired of the poor service. I said I would be driving to Canutillo for my burger as they have good service. He simply said "okay" and walked away. If that is a manager's attitude, no wonder there is poor service at...