I'd like to take a moment to share how Tammy, Martin, and Charley from my Ace Hardware store (Ruggiero's) came together to save the day for me. On 10/09/25 we were about to get hit by tropical storms Priscilla & Raymond and I was running out of time to find sandbags to protect a portion of my home. I called and spoke to Tammy who immediately pulled the last 13, 50 lbs. sandbags for me. I didn't realize they were that big, but got to the business of loading them into the trunk of my car, as Ms. Tammy went to look for someone to come help me. Within minutes Martin arrived and began helping me! And almost immediately afterwards his co-worker Charley arrived. They were so nice, not at all put out by having to help this older lady, and before I knew it, they were done. The most amazing thing to me was how genuinely pleasant they were. There was nothing fake about their willingness to help me. Their willingness was 100% authentic! Ruggiero's Ace Hardware store has been my Ace Hardware Store since I moved to Apache Junction in 11/2020. Not only is it my Ace Hardware store, it's also one of my favorite places to visit and shop at. From the giant hairy desert scorpions tank by the black light flash lights, the giant fish tank with the super cool fish, the amazing free popcorn, the abundance of unique and fun gifts, cards and hardware products, to the best customer service from every associate that has ever helped me in the past 5 years, Ruggiero's Ace Hardware has figured out the "WOW" factor. They have figured out how to deliver 5 Star, "Completely Satisfied" customer service, day after day. It's not just lip service with them, it's simply how it's done there, at my hardware store. I've worked in the patient care and customer service industries for over 40 years, so I know a thing or two about this topic. From Store Manager Evelyn Pruss, Tammy, Martin, Charley, and Steve, who checks me out on a regular basis, along with the entire team, they make Ruggiero's a GREAT place to patron. That's Ruggiero's Ace Hardware Store, in Apache Junction, AZ. It's...
Read moreGo to this ace hardware on 7125 E Main St, Mesa, AZ 85207.
As I was pulling up April the 11th I noticed some less than quality people hanging out front, I was going to park in the back but when I saw these people I got concerned for the dirtbike I had in the back. I wanted to get a spot with a camera on it before I left it un supervised. Had who I think might be the manager of this ace hardware come up to me and tell me not to drive like a jackals through the parking lot, I asked him what he was talking about and he was referring to me switching spots. I tried to tell him I wasn't thinking about that and he quickly said exactly you weren't thinking. I was shocked. I tried to call the manager but the manager won't answer any of my calls or call me back. This is unacceptable service at this point and I am just in disbelief. If my bike got stolen do you think they would write me a check for 5k for the courtesy of me parking in the back??? No! It's a bad area that's what was going through my mind. So please go to 7125 E Main St, Mesa, AZ 85207 for all your hardware needs when I arrived and entered the door the sweet lady had popcorn waiting for me. It's only a few...
Read moreThis is a beautiful store with the most awesome saltwater aquarium built into a Craftsman toolbox it was absolutely gorgeous. I thought the cutest thing was that not only did they have regular sized shopping carts they had small shopping carts for the kids it was adorable. there was enough staff on hand that every person that walked through the door got at least a few moments of their time with one-on-one service from an employee. Each employee was well qualified, all of whom made sure that the customers found everything they needed. The staff was also patient and listened well, then explained form, function, or use of the products and answered any questions. Although very knowledgeable, the associate helping me was not familiar with an irrigation part I was shopping for, however she stopped, asked me to explain (manifold) and repeated back to me what I told her for verification. Excellent staff, extremely well lit, very clean, organized store with very friendly, very courteous employees. Although ACE is actually steeper in price than Home Depot or Lowe's, the experience and assistance is a wonderful go-to, and they are definitely the "helpful hardware place" at...
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