I have been a HealthSPORT member for 6 years.
The tldr;
Great gym. Excellent weight room, plenty of cardio options. Wonderful classes for all types of members from young to old. Energetic personal trainers, friendly staff and accommodating to member requests.
There is a real sense of community between the members and management. They listen to their membership, trying to modernize the equipment and making the gym accessible to more people. Doug and Joe are both easily accessible to questions and concerns. As managers of the gym; they're both tremendously selfless with their work, you can see their integrity towards improving the gym and cultivating a positive environment for the staff and members.
My nephew really enjoyed and learned alot through the swim program. Sita has done an amazing job bringing in talented swim instructors.
Lastly their recent 12 Days of The Holidays was a nice way of bringing in friends and family in for free, and that 50% off start up was a great touch for...
Read moreI called to potentially sign up for a membership and spoke to two people in sales. Their attitude made it clear that they are only interested in wealthy clientele and don't want riff raff who can't afford personal training or massages. I was even told that "maybe this isn't the right club for you" after I told them that I was trying to find a way to afford a gym on a part-time salary.
In a way I am glad that they were so condescending. They made it clear what they stand for and in researching alternatives I found a non-profit organization who cares about the health of the entire community -- no matter what their income. The Arcata Community Pool gives discounts for people on Medi-Cal and CalFresh and they have fitness equipment as well as a sauna and hot tub. I will happily give my money to an organization that doesn't treat me like a...
Read moreThis business is shady. My husband got an email saying he owed money from the previous month. He called and the lady at the front said his card was expired. After finding out healthsport had entered his expiration date wrong, my husband said he would be in there to pay in cash the next day and not to run his card. The lady over the phone asked him if he wanted her to change the expiration date and my husband said NO he would be in there tomorrow. He told her this twice..checking my bank account the next day the charge was pending in my account and taken out the next day. When my husband called to let healthsport know about this the guy on the phone was rude and pretty much said he doesn't care because he owed healthsport money. Waiting for a real "manager" to get a...
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