Great customer service, inventory is on point and almost always matches availability shown online, atmosphere of the store is open and relaxed with the possible exception of the overhead LED lighting.
Their main competition in town is O'Reilly, whose salespersons spent nearly two hours searching through catalogs, arguing with me over the part I needed so far as to deny it's very existence, and then berated and mocked me as I left. An absolutely typical visit to this store. I went immediately to AutoZone, and within two minutes found the exact part without needing so much as a friendly point in the right direction. My advice is, if O'Reilly has what you need, and they'll pay you to take it... go to AutoZone. In fairness, this negativity is only true of the O'Reilly in AC. Winfield location is a fine...
Read moreAlways friendly service. Was looking for door panel retainers they had a mass variety, but the little containers only have 3 to 5 per box, around like 4 bucks. And that's okay if you only need a couple, however I need around 25. I know the neighboring competitor you can also get a larger bulk package from DISCO (10 to 100 depending on type and under 20 bucks). So I proceed to ask the associate if they have a similar option. He takes me out to the shelves and shows me the Variety Packs by vehicle manufacturer (Ford, Dodge, Chevy, etc.) These are awesome if you have some missing all over your vehicle, but only 1 to 5 or 6 of each type. Costing anywhere from 40 to 80 bucks. The associate explains that those 2 are the only options they offer.. So unfortunately I had to go to the...
Read moreI have had a great experience the 3 times I've come in! The last time I came in, the sales rep not only helped me get the exact parts needed to fix my vehicle, but he also made several trips out to my car to help bring in parts to match up as well as to help load because I was carrying my toddler son with me. He tried to make my trip as convenient as possible for me and my son. I will definitely return the next time my husband needs parts to...
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