Di Vall Retail Liquor Store — Local services in Arkansas City

There is a lack of communication among employees and poor customer care. I paid for a pack of expired beer and called in to make a complaint. I was told to come back in with the product and they would make it right but apparently someone did not get the memo because upon arrival instead of exchanging the product or refunding me I was verbally attacked by an employee. She seriously tried to convince me that beer is still good past it’s expiration date. I did leave with my money back however, but also with a bad taste in my mouth. Both from their beer stock and lack of knowledge that the customer’s always right.

Update: The owner of this store called me and made things right. I really appreciated the gesture and I will...

I stopped by here on one of my shopping trips to the big city. It is small on the outside but VERY stocked. They are basically wall to wall and floor to ceiling plus many refrigerators. They have a wide selection of wines, liquors, and craft and international beers. I picked up a 12 pack of Shiner Bock for about 14 dollars. While I was there I noticed something odd. I saw a 5 pack of I think Copperhead, and asked if they have a build-your-own six pack thing going on. The cashier told me no, someone probably...

Well organized, good location, and very well stocked. Friendly and helpful people, very popular and somewhat constricted when crowded. Great number of choices. Easy in and out. Larger inside than it looks like...