Westlake Ace Hardware — Local services in Arkansas City

As a maintenance personnel I frequent Ace Hardware quite often the staff is always Top Notch and extremely friendly they are also extremely helpful believe it or not if you need to find something almost all of everyone that I've ever encountered that works there has been adequately trained and locating me in the right direction. I will say the facility itself as it used to be a now defunct Walmart building aside from having a facelift approximately 10 years ago or so is not nearly as nice as some of the other Ace Hardware we have been in in different cities. Sometimes there are lights flashing a lot of the fixtures have not been updated within the facility and the old tile floors from the long lost Kmart days are still prevalent and cracked in different areas. One of the things that I do not much care for from a personal standpoint not from a business standpoint is that there is extra tax imposed upon purchases as we are a city with already extremely high tax rates that extra scent or two added on to your purchases really hits you in the wallet. As with most Big Chain hardware stores they have an abundance of grills every type of yard equipment that you can think of seasonally and a pretty decent selection of electronics and gadgets. Although I only rate the store at three stars because of the taxes and the shape of the building itself internally I would recommend this store to anyone in need of...

We may not have many of the wonderful old hardware stores any more, but Ace Hardware is pretty terrific in it's own right. Well organized, clean, well lighted, friendly, well informed staff. Extremely kind, helpful management. If you're like me, sometimes you look at an item and have more questions than answers. There are people available with answers here. One caveat; Read the front, back and inside of every purchase. I bought a faucet set at Ace(could've been anywhere though).Info on the back stated that the lining of faucet could contaminate your water with lead and other chemicals. This was, I think, by California standards. Thirty years ago I lived in California; have friends that still do. They're hardly the bug-eyed crazies the midwest sometimes casts them as. I Took the faucet back to Ace. They were great about returning it, and offer any number of alternatives that don't have the option of poisoning your...

Pretty good place for many basic hardware items, but poor planning makes "supply chain issues" a constant hassle. If you are looking for a popular product, be prepared to wait a week or more, since only the bare minimum seems to be ordered at any time. I understand "Just In Time" inventory renewal systems, but it is ridiculous to be out of best selling items multiple times a month without developing a new...