We go to Subway at least twice a month staff is typically sarcastic they don't know how to count back change if you change your mind and their change machine has already spit out exact, apparently there's a food cost issue because the staff barely put any of the vegetables on the sandwiches you always have to ask for more, if you order on the app trust me you'll get way too much mayonnaise and mustard each and every time, I certainly don't understand why they ask for tips if I'm standing up to order my food I'm not tipping, also they need to learn to clean the table saws that are and empty the trash. But what do you expect from high school students who haven't been trained in anything let alone customer service obviously they were never taught to smile welcome the customer engage with the customer smile again nor do they understand when it is appropriate to take off their gloves and when it does not historic counting change with the same gloves you made my sandwich with and moving on to the next sandwich after you have touched the change, that means it's time to change your gloves darling, if you put one sandwich into the toaster / warmer and go and make change your dad need to take off those gloves put on new gloves before you take my sandwich out of the warmer, gloves cheap...
Read moreI normally like this subways, but the last several times I have gotten food here through the app, they get my order wrong every time. Tonight I ordered 2 sandwich's 1 of them was made mostly right and the other one.. so poorly it was mostly bread and a few small pieces of meat. There was no extra lettuce, spinach, cucumbers, ect. Barely had any of the veggies I asked for, and I paid the extra for avocado, and there was not a single bit on the sandwich. Service was not great either, tried going through the drive through for pick up first, and was ignored there, even though their sign said the drive through was still open. So I went inside, and was ignored there for awhile too, tell finally being noticed. I am sad to say, I may start just making the extra 12 minute drive to Winfield if I want subways, at least they get my sandwich right every single time, and never skimp on the veggies, meat, or forget the extras I pay for. Plus, Service has always been great there. Very disappointing that this has become a thing with Arkcity's subway. Used to always have good service and properly made food....
Read moreWe have eaten here 3 times now. I haven't been pleased at any visit so I decided to post a review with this visit. I ordered 2 sandwiches. The first was a cold cut with pickles, extra tomatoes, and mustard. Received no tomatoes at all on hard stale bread. Sandwich 2 was a veggie with all veggies except cucumbers. Asked for extra green peppers and received 2 small pieces. Extra lettuce amounted to maybe a pinch on each half. It was brown and gross. No onions at all and received 1 piece of pickle. I did get three slices of tomato but only one half of a piece of provolone cheese. Hard stale bread was essentially what I got to eat for lunch today. If I could rate less than one...
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