Compass | The Luxury Collective DC — Local services in Arlington

Be prepared to be wowed. We weren’t prepared. But, boy were we wowed. In the run up to prepare for selling our house, we invited a couple of agents to present to us. From our first encounter, John distinguished himself as a business professional with a business plan. A strategic analysis, supported by a lineup of tactics to accomplish each objective, separated John from his peers. John did his homework. He came prepared with an analysis of the neighborhood, its features and demographics. He shared his marketing plan. Based on his ideas of the target price point, this house will likely appeal to a certain customer profile. Large numbers of people are now flocking from Capitol Hill or Georgetown or other congested areas of the city, looking for more space for working remotely and enjoying an expansive private backyard yet not giving up proximity to the city. A second source of prospects would logically be government and large public companies. John’s team’s marketing plan had a development process for leveraging these known targets. Regionally targeted advertising, mostly social, focuses on precise neighborhoods. Good old fashioned networking has been most successful for well placed HR managers and recruiters. Lifestyle and opportunity is their common language. John’s profiling described prospective buyer types. The house had to speak directly to them. The kitchen needed cosmetic upgrades. The paint and carpet needed cosmetic refreshes. The staging all needed to complement what they see in the store showrooms. And to accomplish all this, Compass Concierge provides the house refresh financing, due and payable interest free upon settlement. Even better, the team of John Eric & Trevor Moore, take ownership of project management, driven expertly by Janis Hicks, overseeing contractor selection, workmanship quality and expeditious implementation. Slam dunk. I didn’t tell John that he had me at this point without yet having had the pricing discussion. As to price, John produced his analysis of comparables. John’s comparable review suggested a number significantly higher than the other realtors. Yes, this raised a concern but it was supported by a well reasoned argument. Supply and demand played strongly in his logic as did the emotional appeal of the house features. Don’t envision the house as it is now. Picture it as it will be. The strength of his argument was bolstered by his methodical process. John’s listing price, when brought to market, would be informed by multiple datapoints including his own evaluation, a formal pricing gaggle of high performing realtors in our market, plus John’s own contracted formal appraisal. When I asked other realtors to explain their marketing plan for our house, I was universally met with, “once we list your home on MLS, I will be the best negotiator you have ever seen…” John’s marketing, “The house won’t even make it to MLS. Any true buyer making it to the bidding discussion will be competing on maximum price or I haven’t done my job of preparing them to bid.” The result, 30 days from the day we gave the team of John Eric & Trevor Moore the go ahead, we settled on the sale. The settlement was wonderfully...

We had the extreme pleasure of working with this team during the purchase of our first home this past spring. I began casually looking several years before and I never felt the slightest rush while working with this team. Once it became clear that our time was near, we picked up the pace and worked directly with Trevor. He made it EASY. Even before I completely knew the entire process or was ready to pull the trigger, Trevor went to every Open House with us to help narrow down our interests (even at the drop of a hat!). When touring these homes, we were lucky to utilize Trevor’s expertise in estimating contractor costs and always gave it to us straight. It was like walking around with your very experienced brother. He had our complete trust and we genuinely enjoyed working with him at every turn. We ended up putting a total of 4 offers down on different houses. For each and every offer Trevor was highly communicative, effectively educated us on any terminology that was foreign, and made the extra effort to give us advice and go to bat for us during negotiations. Currently it’s been 6 months since our closing and we still have open lines of communication! You don’t find that everywhere. His network of other professionals is expansive and we have already utilized 3 of the connections he helped us make. We can’t wait until after COVID when we can have an official house warming party to celebrate with Trevor! Thank you so much John Eric /...

Working with John Eric was more than I ever imagined a home sale and purchase could be. I have moved over fourteen times in my lifetime. This most recent experience with John was far and away the best moving experience of my life. From the minute my husband and I first met with John he was enthusiastic and professional. He handled every aspect of the home listing without any hitches or glitches from photo taking to open houses to settlement. During the time our home was on the market my husband died and John was deeply respectful of my situation. He gave me the time I needed to grieve without concerning me with the home sale yet two months after my husband’s death he was able to find some buyers for my home. He then helped me take care of all of the appointments needed to satisfy the homeowner’s inspection requirements. He helped me find someone that would assist in the purging and packing of my belongings. He also found me the most perfect new home. Settlement on both homes went perfectly smoothly with no hiccups.

John is an amazing realtor, top of his profession. A class act. Extremely knowledgeable on all aspects of the sale of the home and the purchase of a new one. I cannot say enough positive things about my moving experience with John at the helm. The added bonus is that I found a friend in John in the process. I highly recommend his services. Professional from A to Z. Kind, caring, smart,...