I would have given this store five stars, had it not been for our last experience. The first time we ate there, we liked their beef soup: My husband, especially so, as it is much like the soup that he knows from Mexico. The previous visit, we enjoyed their tamales. The chicken was better than the bean. The tamales were wrapped in aluminum foil and heated, I imagine, in an oven, rather than a microwave. My tamale was so chocked full of delicious chicken breast that I shared some with my husband, who had ordered the bean. So the other day, it was a natural place to stop for carryout on our way home after a day running errands and with groceries in the car. We called ahead and asked them to heat two chicken tamales. We got home to a huge disappointment. They were not wrapped in foil; rather, placed in a Styrofoam container. They had apparently been microwaved. Personally, I don't microwave in plastic, and I don't know how they microwaved them. The reason for calling ahead was to give them time to heat them in foil. Further, there was hardly any chicken in them. Mine had a piece of yucca--hardly chicken. We probably won't...
Read moreIf I could give them Zero stars I would - And I would Continue to write zero star reviews for the poor customer service they provided. and lack of accountability. I treated my staff here for lunch and forgot a receipt for my company expenses. Reached out to speak with someone that could help me, they hung up on me multiple times, would not let me speak with a manager. They said that he was not available on the numerous days that I tried calling to get help with just getting a receipt. I will NEVER bring any further business to this company, and I will make it my duty to share my experience here with other tenants in my office building for lunch options and where NOT TO GO. They could have done better. They could have just emailed a receipt. Instead I was treated like they wanted nothing to do with me. Even after I already ate at their...
Read moreI used to go to this grocery store for small things, snacks, drinks, lottery tickets, etc. The previous owner would always be at the counter to greet you with a smile. Unfortunately, the new owner hasn't lived up to her predecessor. She is never at the counter, requiring you to go find her if you want to check out. She also seems to have lost her ability to sell lottery tickets and instead now pushes beer/wine and tobacco products. Finally, she appears to be renting out the parking spots in her small lot, as it is always filled with trucks and vans, while the store remains empty. It is said to see what the store is becoming. It is the last Latino market in the immediate area, and with how it is being managed, I can't see if surviving in the long run. They have lost...
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