The Paisley Rooster Boutique — Local services in Arlington

Horrible customer service. We were hardly acknowledged when we walked in, and the girl working never cracked a smile. I couldn’t exchange or return an item (still in bag with tag on) because it was an “accessory.” At least give store credit. Not a very smart business decision because I would have spent more money on something else. If you don’t live nearby, it’s definitely not worth the trip.

Edit from response: It’s more about the customer service rather than your return policy. Also, it was a gift, so that’s why I didn’t have the receipt. All I wanted to do was exchange it for something else in the store, and that option was...

If you buy something and it doesn't fit , well don't try and return it . This store doesn't do returns. I got a lame excuse as to why they couldn't do the exchange. Well, my waste of time and money. I will never recommend this store . What a waste of space . Next time I won't try and go cheap and shop local . I'll make sure I stick to a more upscale boutique or name brand store.. Good luck to anyone that shops here . Hope you never have...

Worst customer service I have ever experienced. Clothes are poorly made and fall apart. They are junk! Make sure when you buy them you don't try them on because you can't return them. Not many people I know don't buy something without being able to try them on. If you try to return them they will make up some excuse and not...