The Wedding Seamstress — Local services in Arvada

The only reason this review isn’t one star is because the owner Dee Dee gave me a full refund because of how dissatisfied I was with my dress after yet another fitting LESS THAN TWO WEEKS BEFORE LEAVING FOR MY WEDDING. She then over-explained for another 20 minutes responding to my feedback. One of the tailors told me to take the dress home and have one of my friends come over to look at me in the dress and then make a decision about whether it needed more work. I didn’t need my friend. I can see, and so could the new tailor who fixed my dress.

They don't listen to you when you say what is wrong with the fit or look of your dress. They will over explain, waste your time with that, and keep asking you to come back over and over again for fittings. Your dress will have other problems you don’t notice because you won’t know what to look for. The lighting is so dim that you also literally won’t be able to see what’s going on with your dress.

After my 5th non-consultation appointment, when it was clear that I couldn't wait anymore for them to get it together, I took it to a different tailor that same day who fixed everything that was wrong with my dress in 2 hours. I was present while she was working, so I saw everything I describe below myself. Google doesn't allow enough space for me to describe it all.

Wedding Seamstress couldn’t get the bust fit right, aside from dart stitches they put in (which they didn’t try until my second to last appointment!), but even that wasn’t done correctly because there was a bald spot of mesh through which you could see the dart stitch. The tailor I took it to sewed a small lace piece and that covered it right up. The push up cups a fitter suggested didn’t help the bust fit at all and didn’t look or feel like me. The new tailor put in an easy stitch in the bodice that helped the bust fit better and put regular cups back in, which felt more like me, and brought the straps up more, which raised the bodice and improved the fit.

The lace on the back of my dress was smooth after the new tailor took up the straps; it wasn’t like that at Wedding Seamstress, which I know because the fitter forced me to stand to take photos “for their records.” I couldn’t get out of the dress without her help, so she did force me. That was invasive, and I wish I’d said no. Then she asked me to sign a form saying I was taking the dress home and denying further alterations, and I refused. She was completely taken aback and argued with me, but I stood my ground.

The hem of my dress actually was crooked; it wasn’t static, as one of the fitters and Dee Dee told me. The new tailor literally cut it along the measuring line that was already drawn on my dress. They just didn’t follow that line all the way across. My side seams weren’t done correctly. There was a bubble on one side of my dress AND they literally left the bodice with a gaping hole in the lining on both sides (photo included). There was ragged extra fabric on a strap that had to be snipped off. The new tailor replaced the eye of a hook at the top of my zipper (!!) that Wedding Seamstress had taken off and just hadn’t bothered to replace. The new tailor snipped off the ends of the tassels for the bustle, which Wedding Seamstress didn’t do, and they didn’t even try to match the tassel fabric to my dress, which would have made them less obvious.

The fitter didn’t bother to correctly drape my bustle so I could see what it should have looked like; instead it just looked like a diaper the way they had it. The bustle itself looked okay, but I wouldn’t know from the uninformed way the fabric was draped. My new tailor showed me exactly how the bustle should be done and draped while it was hanging up. The fitter here was doing it while I was in the dress and couldn’t see and when I asked twice if we could do a video, they blew me off.

Save yourself time, energy, stress, and money and take your dress somewhere else....

My experience with having my wedding dress altered at The Wedding Seamstress was a bit of a roller coaster. My initial consultation started out fine, the staff were friendly and got me all set up in my dressing room. I tried on my dress, they took measurements and did a few things based on what I was looking for. After that they provided me a quote for the alterations and I was absolutely stunned, I started crying right there in the dressing room. Their quote for alterations was almost as much as what I paid for the dress, upwards of $800. Once getting over the shock, I did decide to move forward with them as I felt they had good reviews and did not want to take any chances with my dress especially because it was heavily beaded on the top. The alterations I was in need of included: hemming of the whole dress and shortening the train, having it taken in a few sizes as I bought it off the rack and it was much too big, and having the straps adjusted.

Following the initial consultation I had 3 fittings for my dress. Overall these fittings were fine, again staff was always nice and progress on the dress was moving along. However, the big issue I had with them came in the 2nd fitting.

At my 2nd fitting, I was told I needed to make a decision regarding the train of my dress. It was extremely long, too long for my taste. When discussing with the staff, I felt that they really only gave me two options for this: to remove the train entirely or keep it as is. Feeling pressured during that fitting, I decided to keep it all - I couldn't imagine no train at all for my wedding dress! I don't ever remember them mentioning simply shortening the train or how the process would work in regard to adjusting the train in relation to adjusting the rest of the hem of the dress... I am obviously not a seamstress and am unfamiliar with the process.

I go in for next fitting and decide the train is just way too long. Upon asking about having something done with it, I am informed that if I do indeed want to shorten it, it is now going to be an additional cost because they have already done the rest of the hem and will have do re-do it all. I was very mad because I don't feel that this was explained to me and I felt pressured at the last appointment. It was hard to visualize the train length and they did not offer much support or personalized attention in my dealing with this. Ultimately, I decided to move forward and have it shortened and pay the additional cost to have it done.

All said and done when I received my finished dress it was beautiful, fit very nicely, and was what I wanted. However, I cannot say that I felt the staff provided much support during the process and definitely does not offer very individualized attention. I went to every appointment alone and really struggled through this and did not feel supported.

If you are just looking for basic quality alterations, then I am sure this is a great place to go. However, if you are looking for more special attention and the option to talk through any ideas you may have about altering your dress... I would suggest looking elsewhere. The shop is extremely busy and I just don't think they have the...

I am one who never writes reviews but I was so upset with the service I received, so here I am. I went to the wedding seamstress because of how highly reviewed they were. I was excited to work with them after our initial consultation meeting. I ended up very disappointed and frustrated, however, with their customer service, communication and handiwork. Took four fittings, not including consultation, for them to finally get it right. They did a great job hemming and bustling my dress-- that they got right at the first fitting. Anything else, be wary. My dress was a fit and flare with a beaded V neck (see photo). There was some nude tulle in the bodice that I wanted to add liner to but still wanted to keep the V neck open. They said they could do it. They referenced all of the years of work they did and have gowns in the entry room to attest to that, so I decided to work with them. On the day of the consultation, they took pictures of my dress and even put in a piece of fabric to the area I had wanted to add liner to in order to show their seamstresses exactly how I wanted it, v neck was left open (see photo). Seemed like it'd work out ok. Instead, on the day of my fitting, they had lined the entire front of the dress, covering the V neck that we had talked about leaving open. "Ok," I thought. Honest mistake. They cut it down that day so I could see what it'd look like with the V (see photo), took notes again and said they'd be able fix it as we had initially talked about. I showed up a week later...again, not fixed as we had discussed. The v neck was still partially lined (see photo). I met again with them a couple of days later and they finally got the V neck right. I took the dress home. I decided later on that week, just 1 week til the day, to try my dress on again. I had been so focused on making sure they fixed the V neck that I failed to notice their other mistakes. Found that the liner they placed was pulling on the tulle in such a way that the V neck was crooked. The breast cups were also very obviously puckering on one side (see photo). I do appreciate that they were very accommodating and saw me that same day. It was only during this FOURTH visit that they really worked with me to fix it. Although they were now finally attentive, I felt like they were either blaming the dress or me for all of these shortcomings. It could never have been their crafmanship! I don't feel that they once owned up to their mistakes. They finally were able to fix my dress after almost 2 hours in the shop with them. Because they "made me wait" those two hours, Deedee gave me a $15 Chipotle gift card I presume in an attempt to make me a happy customer. Felt somewhat insulted by this gesture. Clearly she understood that she was in the wrong and wanted to make amends on my $600 alteration fee with a $15 gift card. In truth, a lot of this could have been avoided had they LISTENED to me and paid better attention to detail in the...