Carleton Collision — Local services in Ash Township

DO NOT go to this place!! They are scammers! They told my husband he had to pay in cash because they can’t have a paper trail for taxes. I told them we were just going to pick up the truck that day (Friday) when I showed up with a tow truck, they closed at 4pm when it clearly states on their door and online 5pm! I brought a tow truck again Monday morning at 9am when they open, they said they were charging me storage fees for the weekend AND that day! I was calm even though I would’ve normally lost it, I just wanted the truck out of there! After being insulted and talked to like trash because I didn’t want them to fix it for $4000 and no paper trail, he ended up charging me $175 CASH and told me he wouldn’t fix it for $10,000 and to get out of his shop and never come back! I never raised my voice, swore or got nasty, I just proved him wrong! Garbage owner and...

so my mom & stepdad took their truck there to fix a wheel the other day, they live locally and were looking to support a small business even though they had another mechanic they prefer. they were met with a serious overcharge, told that they can only pay with cash because they didn’t want anything on the books, treated with horrible disrespect, so my stepdad came to pick up the truck at 4 pm friday, if you look at google it says it’s open until 5 pm, updated 9 weeks ago. he got there, they said they were closed at 4, then on monday tried to charge both overnight storage fees for keeping it over the weekend, even though he went to pick it up on time. they still charged money, forced my mom to pay with cash, and harassed her with all kinds of insults. if you’re looking for a good local business to shop, this...

I purchased my car from Spanky back in August of 2018. Almost 22,000 miles later the car still going strong. I can definitely see myself doing business with Spanky again in the future. My only issue with the car is the airbag light has recently come on but in full transparency I have not reached out to Carlton Collision. One minor cosmetic issue with the bodywork is, I did notice after purchasing the car that is zip tie was used to hold a piece of the front fascia on. I will update this review with a picture of it once I...