Simply Perfect — Local services in Ashland

I was Racially Profiled when I walked in.

I’m not from the area so I decided to walked in to see what if they could do my nails. When I walked in I asked if I could do a mani and pedi, the lady told me she was very busy today and couldn’t do my nails. She was short and very dismissive with me.

Seeing that she was short and dismissive, I figured I would call to make an appointment. I walked out and immediately called them to make an appointment. The same lady who was short and dismissive with me said I could come in today. She then asked what time can I come in. I told her I can come in now. She asked, “How, soon can I get here?” I told her “I’m outside.” She then said, “Okay, come in.”

I then told her, I was just in the shop and you just told me it was very busy and couldn’t do my nails. She was silent over the phone and then said “come in”.

When I walked in she told me to pick a color and they immediately started my nails.

From the time I walked in 2 people were finishing up their nails to pay. They had 4 staff there (out of the 4 staff, 2 staff were sitting on the pedi chairs doing nothing), After the 2 people paid and left. I was the only person in the shop from beginning to end.

They were not busy at all. From the start she looked at me turned me down. Thought I was someone else over the phone and...

I have been visiting this nail salon for 3 years. Usually Lee's brother or one of the other guys does my nails and always does a great job, I have never complained and always gave them a good tip. Despite the fact I was a regular for 3 years they didn’t treat me like one of their regulars who they were so nice to and would always greet them so nicely. I was always treated like someone new and as if they don’t know me. But that didn’t stop me from going there as they did an amazing job on my nails( and that’s what matters to me most) Anyways , all of a sudden now they don’t want to do my nails! I walk in or even try to make an appointment they just tell me we don't have time for you. It has happened 3 times that they told me to go away and they don't have time for me or let me even make an appointment. I don't understand why or what has happened. I'm extremely confused why they are being so rude to me all of a sudden. Avoid this place! Lee was never really nice to me, and it didn’t bother me because her brother would do my nails but now she has become super rude!!! This woman is insane! AVOID...

I’ve been coming to this salon for 3 years. My old salon had shut down and I was hoping to find somewhere clean, with nice workers, and good prices. I found so much more than that here! The family running this salon is so kind, and they always remember their regulars. I will go several weeks/months without getting my nails done (and I dye my hair/change my appearance often) and not only do they all recognize me, but they remember things I’ve mentioned about my life and just show the deepest amount of interest in every word their clients say to them. And it isn’t only me who they do this with, they do it with each and every customer who walks in the door. Not to mention how insanely easy it is to book an appointment! Even on a busy day they will always try to make time for everybody who wants to treat themselves to a mani/pedi. They are so careful while also being so fast with their work! I mostly get acrylics and I’ll be in and out within 45min-1hr, and the quality of the nails beats those I’ve gotten everywhere else. I will never go anywhere else to get...