I had high expectations for this boutique, especially given the reputation of its high-end products. I recently purchased a pair of sneakers, originally priced at $400 and $300, along with a few other items. Unfortunately, less than three months of occasional use later, the sneakers began showing significant signs of deterioration, with noticeable damage on the side.
I reached out directly to the store owner, Lacy, hoping for a resolution. However, her response was to suggest I take the shoes to a repair shop, offering to cover the cost of repairs. While I appreciate the gesture, this completely misses the point at these price points, I believe the expectation is for the shoes to hold up much longer than a few months of light wear.
For a boutique that positions itself as offering luxury products, I had hoped for a more thoughtful approach to customer service, especially when dealing with a product that clearly didn’t meet the standards one would expect for such an investment. It's disappointing that this experience has left me questioning the value and durability of the...
Read moreMonkee’s of Athens is my Go To for any outfit whether I’m in cute jeans and sneakers to black tie attire. It’s like having a little Newman Marcus in my backyard! They have the most helpful staff and always have the best advice for keeping me up to date with the latest styles and trends. They have definitely taken my closet to a whole new level! Thanks you, Lacy for bringing...
Read moreMonkee’s is THE spot in Athens for locals, college girls, tourists and everyone in between! I truly don’t think I have walked out of this store empty handed once. Their products are always on the mark for both trendy looks and classic staples. Not to mention the staff are always attentive and willing to give genuinely helpful advice. Add this store to the top of your...
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