Advance Auto Parts — Local services in Athens Township

My vehicle had a check engine light on so I went by to get them to test it. I have an after market cruise control that is hook to the adapt to where they have to plug to machine in. The technician they came out had no idea how to unplug the cruise control and hooked a machine to it. He wanted me to actually get down there and hooked everything up. I tell him that I go to AutoZone because they could probably do it better and he said that would be right and they can print off the results where he can't. This is the 2nd time I've gone by this advance and had problems. The other time I would by and a woman came out I had no idea how to put my windshield wiper on the back of...

Lincoln navigator, front CV/axles barring Advanced auto their brand. Need replaced once a yr! Two consecutive yrs now! Then told by store manager that the lifetime warranty as stated, apparently is not a life time watranty, Uuu'm, yeah O'k. Will no longer be honored as it's apparently considered abuse of entitlement! Aww isn't that cute! No, the abuse is having to change them out once a yr for inspection. such low quality and shotty workmanship and putting them on the...

I'm editing my review. Like any store with employee turnover the quality of the employees varies. As of right now (March,12,2020) and up to a year prior, this is not the place to go if you like friendly faces and someone happy to help. They are very sombre at best to angry to be there at worst. Hopefully regional management will take a look to see what has gone wrong as Advance Auto Parts is my go...