Sturzen Furniture Carpet — Local services in Athens Township

We ordered a sectional in September. We were told multiple times that it was the correct facing chaise, and that it was still being processed by the manufacturer. However, after waiting nearly 5 months for our furniture, which is understandable because of covid, we were told our sectional had arrived. Only one piece had arrived and it was the wrong direction. We have been without a couch for weeks sense we were told it was here. Today they delivered the wrong chaise to go along with the wrong sofa. When we asked how we could fix their mistake we were told to “deal with it” and that they took responsibility for ordering the wrong couch but they would do nothing to fix the situation. After being told Multiple times it was their fault and they had not ordered the right couch, we then received a call from them stating that they never admitted to any fault. They then wrote a forged receipt with the sectional parts that they ordered on it to cover their...

Only furniture store I’ll go to in this area. Family owned and operated. Couldn’t ask for better customer service and they really know their industry! We moved back to the area a couple years ago and the majority of our furniture is from here. Having a couple small children I can attest to the fantastic quality of their furniture they sell as well. My husband also bought a piece of their fine wall art that I’d mentioned I really liked for Mother’s Day. It’s an all around fantastic local business that knows how to treat their customers and...

Wonderful gem. My family visited to get a good idea on what kind of couch to get. We walked in thinking that we were going to be met with hoards of salesmen. Just the opposite. We were instead met by a gentleman named Scott whom after showing us around, left us to our own devices. They had a great selection. For a furniture store we thought the prices were going to be outrageous. We couldn't be more wrong. They were actually cheaper than a rent to own place but with better quality. Thank you Scott we will...