I probably should calm down before writing this review, but I have to give the review while it's fresh in my head. I booked Calming Space on 2/14/2023 for 2/24/2023 for my husband's birthday, I chatting with someone prior to booking and they were very responsive. Fast forward to the day the massage was booked, I received a call 8 minutes after someone was to arrive and I was told they would not make it, can someone come later, I said no, why would you call me after the schedule time you were supposed to be, then she said well you just booked this and we are overbooked ( not my problem, don't accept bookings if you can meet the demand) I told her that I booked over a week ago and then she said (oh, let me you back). I then get another call 6 later, by this time, they are 14 minutes late, the person on the phone says I have been trying to reach out (not me, I am sitting by my phone) what time is the latest I can come, there is no latest, it's my husband birthday, I have plans this evening, I am so sorry I had an emergency and I have to pick up my kids, I won't be able to make it, I ask for my money back and hung up the phone.
Now, I am a business owner myself and I understand that things come up, but it is absolutely unacceptable for any business owner to contact a client after the time of a scheduled appointment to say that can't make it. I am LIVID right now!
The only good part about this is that money was promptly returned (but money isn't a issue for me), but the start of my husband's Birthday...
Read moreThis is a review that’s way over due… But I have to write this review. I order a home massage in Georgia as a birthday gift back in June 2022. This was my first time using this company. Mind you I live in MN. So all communication was through text. The person I order it for did not make it in time to their home (where the massage was being held) b/c their flight back home got delayed. I was sadden thinking my money have gone to waste. But, I reach out to the owner and explain the situation not only was she very understanding. She accommodated the time change that was off by two hrs than the original set time. The owner exceeded my expectations. She also answer all my questions before booking. I would most definitely recommend this business to family, friends and everybody… If you second guessing about booking don’t! You will not be disappointed. I was also told the massage was great and much needed. Another great plus side to is this is a black owned business 🖤. I would most definitely be using this business again in the future. P.S. The owner also let me add the lover’s package after already order the massage. Which was a plus and turned out lovely.
If I could give this business 10 stars I would!
Pros to this business. Respectful. Fast responses. Professional. Understanding. Excellent service. Cons- NONE
To Calming Space massage mobile Thank you for all you...
Read moreWhen I first met Sarina, i didn’t think that such a petite woman would be effective, but let me tell you- dynamite comes in small packages! I love massage therapy and seek out massage regularly, but I received the best massage of my adult life with Sarina. During her initial assessment, she is very adept at finding little trouble spots that I didn’t even know were bothering me. She is methodical and meticulous in her practice. As someone who loves balance, I appreciate that she is consistent on each side of my body. She has perfected her craft and it’s clear that she is a master masseuse! My wife bought a package as my Christmas gift, but I’ve already told her to renew for my birthday, our anniversary, Easter, President’s day...and just because. Lol The fact that Sarina is mobile makes all the difference! I love that she comes to me and afterwards, I can put my robe on and continue to be massage drunk in the comfort of my home. You will NOT be sorry if you book...
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