Publix Pharmacy at Howell Mill Village — Local services in Atlanta

Kisha/Kiera whatever her name is doesn’t know what she’s doing. She acts like the damn goodrx discount is coming out of her paycheck. Fought her hardest to not give me the discount I was clearly entitled to- until I got GOODRX on the phone and they discovered that she never even entered my member number- she just kept saying it was rejected. Didn’t even try. She did the same exact thing to my boyfriend the day prior. Once she realized she was wrong, she rudely threw my meds in the bag and said “here”. I think she was just embarrassed to be wrong in front of all those customers after the hassle she gave me instead of just doing her due diligence. I already have the flu and it’s like she did everything she can to prolong giving me my medicine. She’s lazy, untrained, rude and easily frazzled. Publix, do better on employee...

Especially the pharmacy! Always nice, always helpful, like stepping back in time to a place we all dream of - customer service, personal attention, let’s face it it’s the ‘little’ things in life that count so much, if only all businesses were run this well....

Terrible customer service from the pharmacist on staff. It’s a shame that some pharmacists forget that their customers are patients in need of medication. Much better experience at every other Publix pharmacy I’ve been to. Will never return here if I...