O'Reilly Auto Parts — Local services in Aurora

Saturday afternoon trip to O’Reillys in Aurora, Had a bale buggy burn a wheel bearing out and was screeching pulling into Marionville Casey’s, pulled it home so we got it tore apart and we went down to the store and walked right up to the counter, slapped the bearings down on the counter and said “ need some help “

Joshua is the star here, he took the bearings started measuring them with some calipers and comparing them with bearings he had and after measuring them multiple times checking other bearings he had he says “ here we go” and matched up both bearings got us back in service, he absolutely is the guy you need to promote to the top, very courteous, smart and extremely calculated. I couldn’t count the times I’ve went into your parts store and other parts stores and be assured this will fit and it ends up being 3 trips and an all day nightmare. I’ll definitely be coming back and going straight to Joshua for my assistance.

Thanks Nick Harter...

So what to say .. oh when you go in to places they have a funny feeling but this place is fantastic not saying there the best because things can happen but Joe, trent ,loniz ,and Shannon if things isn't right they will take care of if for you . And yes they are a very fantastic place to get parts but like other places just because they may or may not have it doesn't mean they can't get it . And alot to do is also is with where they get there products from also . Manufacturers may not have the parts but it isn't places like this there fault they may not have . Again the team up there can help you and very professional about doing what they can . Thanks alot . Always had fantastic experience there . And hope you all will...

Took longer than it should didn't seem to be very attentive for a minute or two. The staff seem to be off in their own world. I spoke to the manager three or four times while she sat on the floor and start to shelf. She never even noticed that I was talking to her if she did she just plain ignored it. All in all they helped with what we needed and were above beyond to make sure that we got what we had to have. It seemed to be slightly dysfunctional. But they pulled through were they were needed and we are...