The Phone Plug — Local services in Aurora

Not easy to find! GPS took me through residential neighborhoods (must be another neighborhood reconfigured by the outrageous amount of housing construction in metro Denver). They're not on the NW corner of Chambers & Iliff, they're just N of the separate plaza that's on that corner. Could've charged $100 for my damaged charger port I expected to have replaced, but they cleaned it & straightened a couple of wires I'd bent by accidentally cramming an old micro USB cable into the usb-c port & just charged $60. Honest, quick (2 days but ubreakifix kept my previous phone a week for a port problem). What more could a woman want? Well, a Business Card (they had me photograph the only one they had left), & a receipt acknowledging that I'd left my phone in their possession to be repaired... they had no such form, so handwrote a note & acted like nobody else had...

The owner Abdul does not how to do business. I purchased an open box phone for above retail at $760 for a Galaxy S21. He was originally going to charge over $800 which is a joke. If I'm going to buy above retail, it'll be from T-Mobile directly.

I didn't need the phone no more and came back to return it and he said he doesn't do returns. I said you don't have any signs or receipt doesn't say it. He says he can't take it since it's been used. When it's a open box it is already been used. I told him other that all businesses you can return and open box if you don't need it anymore.

Then he charged me a $150 restocked fee to put back on his shelf the way I bought it. It looks like he can repairs your phones with good service but I'd rather throw away my phone than do business with this owner. I suggest you go with the companies around. The Phone Plug is...

Have never left a google review in my life, but got my iphone fixed here a couple months ago and he was awesome, fixed my phone in and out in 10 mins for less then anything I’ve ever paid to fix a phone in my life and they were out of screen protectors which sucked but I can live with it, I ended up messing my phone up again the other day and knew where I was gonna go and again this time in and out in 10 ms plus he threw in a free screen protector this time cuz he was out last time and I wasn’t able to get one... Would recommend anybody that needs help fixing a phone should go here... Fastest, cleanest and lowest prices(probably in the country for a store like this!)

Thanks man...