Trunk Nouveau — Local services in Aurora

I have gone to Stanley Market for years and as I was on a date tonight meandering around, I finally visited this shop. I was so excited to see they carried soulku necklaces and saw a beautiful red tiger bracelet nearby. I didn’t want to break it so I took the rest of the bracelets off and had every intention of restoring it to its color coordinated self. I was very uncomfortable with how I was approached by the woman there. Obviously disgruntled that I did that and I promptly put everything back including the bracelet I wanted as I don’t handle aggression well. She grabbed the display in front of me and acted as if I had destroyed the store, in my defense it would have looked the same if I didn’t have her eyes glaring me down. I grabbed my date and got the heck out of there.

Literally the worst experience I’ve had shopping hands down. May I suggest you lay your bracelets out so others are not put in a hostile situation…such a bizarre...

If you are looking to experience good customer service, then keep looking.... We stopped at Trunk Nouveau today after eating brunch. There were some stuffed animals by the entrance, and my husband showed them to my one year old son. As my son was holding two, the man working yelled at him saying that he needs the stuffed animals back because they cost $20. He scared my son so much that he dropped the animals on the floor. I would never spend money at an establishment that yells at a one year old. It was completely rude and...

Not only do they have super fun and unique gifts and things, they are such amazing ppl. The owners and staff could not be more kind and helpful…and funky! I like that :) I just realized that I meant to buy something, banana pens, for my kids, a week ago. I called bc I can’t find them, and we realized we’d gotten to chatting so much that I forgot to buy them at the time! Owners went above and beyond to help me out, as my kids are beyond hopeful for these things for Xmas. Seriously impressive customer...