First of All, The Store Manager BEN WHITE is Absolutely the Best Retail Professional I have ever had the privilege of working with as a potential customer. He is professional, knowledgeable, and has a sincere desire to Help Everyone who enters his store. Not only did he go above and beyond for me as a customer, but I saw him do the same for every single customer he worked with. So, when you go to the Cutco Kitchen, whether it is your first time, or your hundredth time, ASK FOR BEN WHITE because he will GO ABOVE AND BEYOND TO ENSURE YOU WALK OUT WITH A BIG SMILE ON YOUR FACE HAPPY WITH EVERY DECISION HE'S HELPED YOU MAKE!
I had Extremely High Expectations walking in the door to have my entire collection replaced under the FOREVER GUARANTEE; but as high as my expectations were, I was still "Blown Away" by the friendliness of the staff, additional Free Services, the extensive knowledge of the staff, & their willingness to go above and beyond to help me and all of the customers in the store.
I have used Cutco for over a decade. I put myself through college selling Cutco.This is a great company with amazing people & products. Great college & career income opportunies & Scholarship Programs for students. However, because their primary business model is direct sales, I had never been to a brick-and-mortar location until I moved to Austin, it...
Read moreI love Cutco products and this Cutco store. Both Alex and Ben are super courteous, professional and proactive! Alex made some great product recos, and also sharpened some of my knives in store and sent some off to the company that needed further maintenance. I bought a bunch of knives based on his reco. He took the time to understand my needs and recommended products accordingly. He also hosted a private knife skills event for my family. My husband, and 2 kids- 20 and 18 yr old, really enjoyed learning efficient techniques of cutting in a safe manner! They are budding chefs so it was very useful. Alex was just super, entertaining and kept them engaged at the same time! Overall, we had a fab experience...
Read moreShout out to Cutco knives from olean ny. Back in the day, pre 2000, they hired college students to go door to door to sell their knives. I bought a set from one of our friends daughter who was a rep. I still have the knives. At first they were so sharp I had a learning curve not to cut myself. The knives are guaranteed for life. About 10 years ago I broke off the tip of our pairing knife. I sent it back to them the sent me a new knife. Well today I called them because my knife block rotted and broke in two pieces. Can you believe they are going to replace it for half off price. After maybe 30 something years! Got to love small...
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