Extra Space Storage — Local services in Austin

I'm mean the facilities are good. Their location is convenient and the prices are fair. But what sets Extra Space apart in my mind is the available accessible and reasonable site managers. I've always found someone I can talk to you, that's willing to listen and help and make sure that I'm having a good experience as a customer. I can't say that's true with other storage facilities. I've been with this company for almost 2 years now and I plan on sticking around as long as I...

James was very helpful with getting my unit and payment set up. He was super clear about when the price would increase, and helped ensure I could lock in a good rate by paying ahead of time, with the option to receive a prorated refund as long as I move out by a certain date. Thank you! The facility itself feels safe, is very clean, and had plenty of carts. Everything was a breeze and I was in and out on a...

James was absolutely wonderful! I walked in on a busy Saturday afternoon and told him that I was looking to get a storage unit ASAP as I was going to be moving the following day. Thinking this was a long shot, James immediately jumped to showing me the different unit sizes/ prices. I was in and out with a storage unit in 15 minutes. The facility itself is clean, welcoming, and very secure. Thank you...