HIT Athletic — Local services in Austin

I am writing this review after I just walked out of this gym in the middle of class because of how inappropriate these instructors are. I have been going to this gym since I moved to Austin in November and this is the third horrible experience I have had here so it deserves a review. I walked out of the Grind class because I was singled out in the class of about 30 people. The instructor berated me when I made modifications to the moves. I had never done this specific class before and was given little to no instruction on how the class operates when I first got there. Everyone in the class were pretty regular attendees and the instructor was very unwelcoming and unhelpful as a newcomer. As I was making a modification to pull ups he insisted I get on the bar and he grabbed my waist as I was forced to do the move. I told him multiple times during the class that I did not want his negative comments and he kept persistently singling me out and pushing me like I was in a military boot camp. After asking him to leave me alone because he was anything but encouraging only hard and judgmental and inappropriate I told him I was going to leave and walked out. My second negative experience was during the HIIT circuit class when a different instructor told me and another girl that our legs and arms looked so long on our short torsos and that we looked like 14-year-old girls. Granted, we were both 30 years old and she also thought the comment was extremely rude. And lastly, during the TRX class a separate instructor pulled the bench out from under me as I was mid move and I landed on back. Luckily, I didn’t get hurt but she claimed she thought I saw her pull the bench back in the side mirror. Needless to say, I will not be going back to this gym again which sucks because I really did enjoy the strength classes that RP instructed. He is truly an encouraging instructor and makes sure you feel comfortable at all times. I am not someone who writes negative reviews but I want other people to know that a few of the instructors will say and do some very inappropriate things after you told them to leave you alone and will make comments that do not make you ever...

I've been a member of HIT Athletic for over two years with the basic membership, which grants access to the gym but not the classes. This review is based solely on that experience. Given the monthly fee, I expect gym equipment that surpasses what you would find at a hotel in this price range. While the recent addition of multiple squat racks is appreciated, it's clear that the gym layout was planned by someone without experience in gym design. The equipment placement is illogical, and the substantial investment in new equipment could have been better spent updating existing machines, such as the leg extension machine, and adding essential equipment like a shoulder machine. For the monthly cost, HIT Athletic should offer more value.

Regarding the layout, the gym, including the class area, is spacious and spans two floors. However, members are often excluded from the top floor if a trainer is present with clients. The top floor is at least 8,000 square feet—why does a trainer with two clients need so much space? This policy seems excessive and unfair to regular members.

Previously, towels were readily available upon entry, but now members have to request them. Given that towel service is part of our membership, this change is unnecessary and inconvenient. Of all cost-saving measures, this seems the least sensible.

The water fountains are another issue. While the bottle fillers with visible filter health indicators are nice, the filters have been flashing red, indicating they needed changing weeks ago. This suggests a neglect in maintenance that directly affects member experience.

For those considering a gym in Austin, there are many options at the same price point as HIT Athletic that offer more amenities, services, and better equipment.

My advice to management: Stop appearing to leech every penny from your members. Either offer towel service as part of the membership or don’t, but stop hiding them behind the counter. Invest in better equipment and a more logical gym floor setup. Improve maintenance of facilities like water fountains. By addressing these issues, you can significantly enhance the member experience and justify the...

After a full year of membership at HIT I can proudly call it my second home. It has been the best value in fitness I have ever received. I am at HIT almost every single day, because there is always something quality for me to participate in. They offer everything I need under one roof - HIIT 45 min classes early in the morning before work, 1 hour strength training classes, an open gym floor, yoga, boxing, nice clean locker rooms (plus more). All of the coaches are excellent. I regularly enjoy classes with Ross, Katherine, Joey, Ricky, Chauntelle and many others.

I was dedicated to my former gym for many years, but once we found HIT it was such an ideal fit. Management is also lovely and very attentive to the guests. The booking app has improved recently, and I don't have any issues booking the classes I want. Some of them can be popular, but I rarely have any issue making my schedule.

I represent someone who was not a childhood athlete and did not commit to routine fitness until my 30's, but I feel perfectly comfortable being a very active individual at this gym amongst inspiring high-performing athletes and average healthy humans across various ages. The coaches and the other members help to push me to the next challenge. I have no hesitation recommending friends and family to check it out. Our entire family (me, spouse and two adult size children) are now all members and can pick our flavor of fitness in the...